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Vendor Relations Specialist

Do it Best Corp., Fort Wayne, Indiana, United States, 46804

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Vendor Performance Specialist

Location: Fort Wayne, IN Level: Salary Division: Supply Chain Reports to: Vendor Compliance & Freight Payment Supervisor Travel: Minimal, based on business needs

About the Role The Vendor Performance Specialist plays a critical role in ensuring vendor compliance with business requirements while fostering strong, trust-based relationships. This position involves assessing vendor performance, managing compliance documentation, and facilitating communication between internal and external stakeholders. The role is also instrumental in coaching internal teams, providing clear guidelines, and ensuring consistency in compliance processes.

Responsibilities

Conduct regular vendor audits to assess compliance and operational effectiveness.

Implement corrective action plans for vendors failing to meet company standards.

Provide data-driven recommendations for compliance improvement and performance optimization.

Stakeholder Communication & Training

Liaise with internal and external stakeholders to define and communicate compliance expectations.

Conduct virtual and in-person meetings/presentations to ensure alignment on standards.

Train and support internal teams in vendor compliance processes.

Risk Assessment & Continuous Improvement

Perform risk assessments to identify vulnerabilities and improve vendor credibility.

Analyze compliance data and recommend enhancements to policies and procedures.

Organize compliance-related tasks, track deadlines, and ensure timely execution of improvement plans.

Education and Experience Preferred

Bachelor's degree in Business, Supply Chain Management, or a related field.

Minimum 5 years of experience in vendor management, compliance, supply chain operations, or a related field is a plus.

Skills and Abilities

Technical Skills

Proficiency in vendor scorecards, compliance protocols, and industry best practices.

Strong analytical skills, with the ability to interpret complex data and provide strategic insights.

Advanced proficiency in Excel and Google Suite.

Experience in developing, implementing, and monitoring compliance programs.

Ability to conduct presentations, facilitate meetings, and train stakeholders.

Ability to monitor, maintain, and administrate all software or applications related to compliance.

Soft Skills & Abilities

Excellent written and verbal communication skills to interact with internal and external partners effectively.

Strong problem-solving skills, with the ability to implement proactive solutions.

Ability to multi-task, stay detail-oriented, and meet strict deadlines.

Proven experience in collaborating with cross-functional teams within an organization.

Strong relationship management skills to ensure sustained vendor compliance and long-term partnerships.

Benefits

Full insurance benefits package including Medical, Dental, & Vision

Paid time off to foster work/life balance

Profit sharing

Bonus Pay opportunities

Retirement funding opportunities

Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.

About Do it Best Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $6 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 60 other countries, and is now part of the Do it Best Group, the world’s largest independent home improvement co-op. For more information, visit doitbestonline.com and follow us on Facebook, Instagram, and LinkedIn.

Culture Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.

Our Philosophy Serving others as we would like to be served

Our Mission Making the best even better

Our Goal Helping members grow and achieve their dreams

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