Job Title:
Collections Specialist
Location:
Houston, TX
Compensation:
$27-$28 per hour
Benefits:
This position may be eligible for medical, dental, vision, and 401(k).
Job Summary We are seeking a proactive and detail-oriented
Collections Specialist
to join our growing finance team. This role is responsible for managing a portfolio of commercial customer accounts, monitoring accounts receivable aging, and driving timely payment through professional, relationship-focused collections efforts. The ideal candidate has experience working with business customers, understands contractual billing terms, and can effectively resolve disputes while maintaining strong client relationships. This role offers opportunities for long-term growth within the accounts receivable and finance function.
Key Responsibilities B2B Collections & Account Management
Manage a portfolio of business-to-business customer accounts and monitor AR aging reports
Proactively contact customers via phone, email, and customer portals to follow up on outstanding and delinquent balances
Maintain detailed documentation of collection activity, payment commitments, and customer communications
Dispute Resolution & Research
Research and resolve short payments, deductions, chargebacks, and invoice disputes related to B2B contracts and billing terms
Partner with billing, sales, and operations teams to resolve issues and prevent recurring disputes
Cash Application & Payment Support
Assist with posting and reconciling customer payments (ACH, wire, checks, credit cards) as needed
Investigate and resolve unapplied cash and payment discrepancies
Reporting & Documentation
Maintain accurate customer account records, payment history, and dispute notes
Assist with AR aging reports, collection metrics, and cash flow reporting for management
Customer Communication
Serve as a primary point of contact for business customers regarding payment status, invoice questions, and dispute resolution
Communicate professionally and effectively with internal stakeholders and external commercial clients
Month-End & Process Improvement
Support month-end and year-end close activities related to accounts receivable and collections
Identify opportunities to improve B2B collections processes, reduce DSO, and enhance cash flow
Qualifications
1–3 years of B2B collections or accounts receivable experience required
Experience managing a commercial or enterprise customer portfolio preferred
Proficiency with ERP or accounting systems (Dynamics preferred)
Strong Excel skills required (pivot tables, VLOOKUPs)
Solid understanding of B2B AR aging, payment terms, and collections strategies
Experience with deductions, chargebacks, and contract-based dispute resolution
Strong negotiation, communication, and relationship-management skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
How to Apply If you are seeking a
collections role
with growth potential in a collaborative finance environment, we encourage you to apply.
Addison Group Equal Opportunity Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 002-003
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Collections Specialist
Location:
Houston, TX
Compensation:
$27-$28 per hour
Benefits:
This position may be eligible for medical, dental, vision, and 401(k).
Job Summary We are seeking a proactive and detail-oriented
Collections Specialist
to join our growing finance team. This role is responsible for managing a portfolio of commercial customer accounts, monitoring accounts receivable aging, and driving timely payment through professional, relationship-focused collections efforts. The ideal candidate has experience working with business customers, understands contractual billing terms, and can effectively resolve disputes while maintaining strong client relationships. This role offers opportunities for long-term growth within the accounts receivable and finance function.
Key Responsibilities B2B Collections & Account Management
Manage a portfolio of business-to-business customer accounts and monitor AR aging reports
Proactively contact customers via phone, email, and customer portals to follow up on outstanding and delinquent balances
Maintain detailed documentation of collection activity, payment commitments, and customer communications
Dispute Resolution & Research
Research and resolve short payments, deductions, chargebacks, and invoice disputes related to B2B contracts and billing terms
Partner with billing, sales, and operations teams to resolve issues and prevent recurring disputes
Cash Application & Payment Support
Assist with posting and reconciling customer payments (ACH, wire, checks, credit cards) as needed
Investigate and resolve unapplied cash and payment discrepancies
Reporting & Documentation
Maintain accurate customer account records, payment history, and dispute notes
Assist with AR aging reports, collection metrics, and cash flow reporting for management
Customer Communication
Serve as a primary point of contact for business customers regarding payment status, invoice questions, and dispute resolution
Communicate professionally and effectively with internal stakeholders and external commercial clients
Month-End & Process Improvement
Support month-end and year-end close activities related to accounts receivable and collections
Identify opportunities to improve B2B collections processes, reduce DSO, and enhance cash flow
Qualifications
1–3 years of B2B collections or accounts receivable experience required
Experience managing a commercial or enterprise customer portfolio preferred
Proficiency with ERP or accounting systems (Dynamics preferred)
Strong Excel skills required (pivot tables, VLOOKUPs)
Solid understanding of B2B AR aging, payment terms, and collections strategies
Experience with deductions, chargebacks, and contract-based dispute resolution
Strong negotiation, communication, and relationship-management skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
How to Apply If you are seeking a
collections role
with growth potential in a collaborative finance environment, we encourage you to apply.
Addison Group Equal Opportunity Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 002-003
#J-18808-Ljbffr