Business Development Representative
International Imaging Materials, Inc, Buffalo, New York, United States, 14266
Job Description
Job Description
Job Summary As an Account Development Representative, you will play a key role in driving revenue growth by managing and expanding customer relationships within an assigned region. In this role, you will proactively contact businesses to introduce and promote our solutions using established outreach lists. You will work closely with a Sales Account Manager to support account management efforts, strengthen customer relationships, and identify growth opportunities. Success in this position is driven by strong communication skills, consistent follow-up, and a consultative approach focused on delivering value to customers.
Key Responsibilities
Proactively contact assigned businesses to introduce and promote company solutions
Manage and grow customer relationships within an assigned region
Partner closely with a Sales Account Manager to coordinate outreach, account activity, and growth strategies
Identify customer needs and recommend value-added solutions through active listening and problem-solving
Balance relationship management (“farming”) with proactive outreach (“hunting”) activities
Utilize data, reporting tools, and CRM systems to track activity, manage pipelines, and support sales strategy
Maintain accurate and timely documentation of customer interactions and account activity
Perform additional responsibilities as needed to support team and company goals
Minimum Qualifications
Two or more years of experience in an account management, sales, or customer-facing role with outbound responsibilities
Goal-oriented, self-motivated, and able to manage multiple priorities while meeting deadlines
Demonstrated persistence, confidence, and professionalism in a sales environment
Strong verbal, written, and interpersonal communication skills with the ability to build rapport across all levels of an organization
Excellent attention to detail and organizational skills
Ability to travel up to 10% of the time
Preferred Qualifications
Experience balancing both account management and new business development responsibilities
Strong analytical and PC skills
Experience using CRM software, Salesforce preferred
Data-driven approach to managing sales activity and customer relationships
Benefits
Medical, dental, and vision
401(k) with 6% company match
Company paid life (AD&D) insurance
Additional voluntary coverage options for employee, spouse, and children
Paid Time Off (PTO) and NY Safe and Sick Leave
On-Site fitness facility
Employee Assistance Program (EAP)
ARMOR-IIMAK is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
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Job Summary As an Account Development Representative, you will play a key role in driving revenue growth by managing and expanding customer relationships within an assigned region. In this role, you will proactively contact businesses to introduce and promote our solutions using established outreach lists. You will work closely with a Sales Account Manager to support account management efforts, strengthen customer relationships, and identify growth opportunities. Success in this position is driven by strong communication skills, consistent follow-up, and a consultative approach focused on delivering value to customers.
Key Responsibilities
Proactively contact assigned businesses to introduce and promote company solutions
Manage and grow customer relationships within an assigned region
Partner closely with a Sales Account Manager to coordinate outreach, account activity, and growth strategies
Identify customer needs and recommend value-added solutions through active listening and problem-solving
Balance relationship management (“farming”) with proactive outreach (“hunting”) activities
Utilize data, reporting tools, and CRM systems to track activity, manage pipelines, and support sales strategy
Maintain accurate and timely documentation of customer interactions and account activity
Perform additional responsibilities as needed to support team and company goals
Minimum Qualifications
Two or more years of experience in an account management, sales, or customer-facing role with outbound responsibilities
Goal-oriented, self-motivated, and able to manage multiple priorities while meeting deadlines
Demonstrated persistence, confidence, and professionalism in a sales environment
Strong verbal, written, and interpersonal communication skills with the ability to build rapport across all levels of an organization
Excellent attention to detail and organizational skills
Ability to travel up to 10% of the time
Preferred Qualifications
Experience balancing both account management and new business development responsibilities
Strong analytical and PC skills
Experience using CRM software, Salesforce preferred
Data-driven approach to managing sales activity and customer relationships
Benefits
Medical, dental, and vision
401(k) with 6% company match
Company paid life (AD&D) insurance
Additional voluntary coverage options for employee, spouse, and children
Paid Time Off (PTO) and NY Safe and Sick Leave
On-Site fitness facility
Employee Assistance Program (EAP)
ARMOR-IIMAK is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
#J-18808-Ljbffr