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Catering Sales Manager

Delaware North at Mardi Gras Casino & Resort, Keslers Cross Lanes, West Virginia, United States

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The opportunity Delaware North Gaming is searching for a Catering Sales Manager to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. Our ideal candidate is goal-oriented, has extensive catering sales experience and knowledge, and can develop and execute strategic sales and marketing plans while maximizing revenues.

Pay Minimum – Anticipated Maximum Base Salary: $46,100 – $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Prospect and solicit new wedding and social accounts, meet with new and existing clients, provide tours of facilities, review event details, write contracts

Greet guests at functions prior to hand-off to operations/banquets, up-sell to guests, handle client/customer concerns, follow-up with guests after events. Handle guest relations and monitor adherence to quality assurance standards

Identify opportunities for regional business at other Delaware North locations

Work with property operations to detail groups and menus; prepare and distribute Banquet Event Orders (BEOs) and additional event support documentation (i.e., changelog, group resume, etc.) in a timely manner to clients for contractual execution

Participate in industry-related events such as bridal fairs, and other local and regional events. In addition, support all internal departments based on events and needs

Develop quarterly action plans highlighting how you leverage your markets in order for the property to achieve the financial plan

More about you

2-3 years of experience working in a hotel/hospitality company

Food and beverage experience

Ability to identify key market segments and appropriate mediums for selling opportunities

Experience in sales and marketing training

Familiar with sales-related technology application

Strong commitment to customer and client service

Demonstrate initiative, leadership, and team-building skills

Excellent written and verbal communication skills

Catering or event sales experience is preferred

Shift details Events Days Evenings Holidays Evenings as needed Weekends OT as needed

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