Catering Sales Manager, Mardi Gras Casino
Delaware North, Buffalo, New York, United States, 14266
The opportunity
Delaware North Gaming is searching for a Catering Sales Manager to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. Our ideal candidate is goal-oriented, has extensive catering sales experience and knowledge, and can develop and execute strategic sales and marketing plans while maximizing revenues.
Pay Minimum – Anticipated Maximum Base Salary: $46,100 - $62,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Prospect and solicit new wedding and social accounts, meet with new and existing clients, provide tours of facilities, review event details, write contracts
Greet guests at functions prior to hand-off to operations/banquets, up-sell to guests, handle client/customer concerns, follow-up with guests after events. Handle guest relations and monitor adherence to quality assurance standards
Identify opportunities for regional business at other Delaware North locations
Work with property operations to detail groups and menus; prepare and distribute Banquet Event Orders (BEOs) and additional event support documentation (i.e., changelog, group resume, etc.) in a timely manner to clients for contractual execution
Participate in industry-related events such as bridal fairs, and other local and regional events. In addition, support all internal departments based on events and needs
Develop quarterly action plans highlighting how you leverage your markets in order for the property to achieve the financial plan
More about you
2-3 years of experience working in a hotel/hospitality company
Food and beverage experience
Ability to identify key market segments and appropriate mediums for selling opportunities
Experience in sales and marketing training
Familiar with sales-related technology application
Strong commitment to customer and client service
Demonstrate initiative, leadership, and team-building skills
Excellent written and verbal communication skills
Catering or event sales experience is preferred
Shift details
Events
Days
Evenings
Holidays (Evenings as needed)
Weekends (OT as needed)
Who we are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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Pay Minimum – Anticipated Maximum Base Salary: $46,100 - $62,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Prospect and solicit new wedding and social accounts, meet with new and existing clients, provide tours of facilities, review event details, write contracts
Greet guests at functions prior to hand-off to operations/banquets, up-sell to guests, handle client/customer concerns, follow-up with guests after events. Handle guest relations and monitor adherence to quality assurance standards
Identify opportunities for regional business at other Delaware North locations
Work with property operations to detail groups and menus; prepare and distribute Banquet Event Orders (BEOs) and additional event support documentation (i.e., changelog, group resume, etc.) in a timely manner to clients for contractual execution
Participate in industry-related events such as bridal fairs, and other local and regional events. In addition, support all internal departments based on events and needs
Develop quarterly action plans highlighting how you leverage your markets in order for the property to achieve the financial plan
More about you
2-3 years of experience working in a hotel/hospitality company
Food and beverage experience
Ability to identify key market segments and appropriate mediums for selling opportunities
Experience in sales and marketing training
Familiar with sales-related technology application
Strong commitment to customer and client service
Demonstrate initiative, leadership, and team-building skills
Excellent written and verbal communication skills
Catering or event sales experience is preferred
Shift details
Events
Days
Evenings
Holidays (Evenings as needed)
Weekends (OT as needed)
Who we are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr