A national financial services company seeks a Lead Experience Strategist to transform banking solutions through human-centered design and agile methodologies. This role involves analyzing complex problems, leading cross-functional teams, and conducting fieldwork. The ideal candidate has 5+ years of relevant experience and a Bachelor’s degree in Service Design or a related field. This position incorporates a hybrid work model requiring on-site presence in Boston, MA, and offers a competitive salary ranging from $103,000 to $171,600 annually.
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