Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What will you be doing?
Serve as the primary day-to-day contact for assigned commercial clients, ensuring responsive and consistent service. Manage the full renewal process, including gathering underwriting information, marketing to carriers, reviewing quotes, and preparing renewal proposals. Process policy changes, endorsements, certificates of insurance, audits, and billing inquiries accurately and in a timely manner. Coordinate with insurance carriers and underwriters to negotiate terms and resolve coverage or servicing issues. Maintain complete, accurate, and compliant client records within the agency management system. Support clients through the claims process by acting as a liaison with carriers and internal claims teams. Partner with Producers and Account Executives to support retention, account growth, and cross‑selling opportunities. Identify potential coverage gaps and proactively recommend solutions to enhance client programs. What are we looking for?
3–7+ years of experience in commercial lines insurance account management, preferably within a brokerage environment. Working knowledge of commercial insurance products such as General Liability, Property, Auto, Workers’ Compensation, and Umbrella. Strong communication, organizational, and client service skills with a high attention to detail. Ability to manage multiple accounts and priorities in a fast‑paced environment. Active Property & Casualty license (or ability to obtain). Experience with agency management systems and Microsoft Office applications preferred. Compensation
The expected salary range for this role is $90,000 – $135,000, and will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA).
#J-18808-Ljbffr
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What will you be doing?
Serve as the primary day-to-day contact for assigned commercial clients, ensuring responsive and consistent service. Manage the full renewal process, including gathering underwriting information, marketing to carriers, reviewing quotes, and preparing renewal proposals. Process policy changes, endorsements, certificates of insurance, audits, and billing inquiries accurately and in a timely manner. Coordinate with insurance carriers and underwriters to negotiate terms and resolve coverage or servicing issues. Maintain complete, accurate, and compliant client records within the agency management system. Support clients through the claims process by acting as a liaison with carriers and internal claims teams. Partner with Producers and Account Executives to support retention, account growth, and cross‑selling opportunities. Identify potential coverage gaps and proactively recommend solutions to enhance client programs. What are we looking for?
3–7+ years of experience in commercial lines insurance account management, preferably within a brokerage environment. Working knowledge of commercial insurance products such as General Liability, Property, Auto, Workers’ Compensation, and Umbrella. Strong communication, organizational, and client service skills with a high attention to detail. Ability to manage multiple accounts and priorities in a fast‑paced environment. Active Property & Casualty license (or ability to obtain). Experience with agency management systems and Microsoft Office applications preferred. Compensation
The expected salary range for this role is $90,000 – $135,000, and will be determined based on factors including candidate experience and work location. This role is classified as exempt under the Fair Labor Standards Act (FLSA).
#J-18808-Ljbffr