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Licensed Insurance Account Manager

The Landis Agency Farm Bureau Insurance, Grand Rapids, Michigan, us, 49528

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Benefits Competitive Base Pay, Commission, 3% IRA Match, 2 weeks PTO, 9 Company Holidays, Contribution to HRA.

Role Overview As an Account Manager, you serve as the liaison between the company and its clients, focusing on building strong relationships. You oversee account activities, provide support, and work to resolve any issues that arise, ensuring clients receive exceptional service. You will work in an office setting, collaborating with colleagues and meeting with clients as needed. Your dedication to understanding client needs will be key to achieving mutual success.

Responsibilities

Collaborate with internal teams to align processes with client expectations

Direct client account management to achieve satisfaction and retention

Manage client interactions to align with company policies and industry regulations

Uncover possibilities for cross‑selling and implement a process for engaging clients and properly offering the protection they still need for the gaps in their coverage

Qualifications

Strong negotiation and communication capabilities required

Experience managing various accounts and consistently meeting performance goals

Property and Casualty License required

Minimum of 6 months in the insurance industry with a proven track record implementing client retention strategies and cross‑selling necessary products to meet the client's needs

Experience with Salesforce and Guidewire preferred, but not required

Compensation $22 hourly DOE

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