Customer Service Representative
FASTSIGNS International. Inc, Laurel, Maryland, United States, 20724
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
FASTSIGNS #132001 is hiring for a Customer Service Representative to join our team!
Benefits / Perks
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will
Be the
first point of contact
for current and prospective customers at the FASTSIGNS Center, creating a professional, energetic experience that builds trust and drives sales conversions
Engage, qualify, and follow up with inbound and outbound leads, with an expected
conversion rate of approximately 30–50% , turning inquiries into paying and repeat customers
Prepare accurate estimates, present solutions confidently, implement work orders, and
follow established processes
to ensure timely production and delivery of finished orders
Work closely with
vendors, production partners, and internal teams
to coordinate materials, timelines, pricing, and quality standards
Communicate with customers through multiple channels including
email, telephone, in-person interactions, and on-site visits
at their place of business
Participate in
daily team meetings , support execution of business and marketing plans, and contribute directly to the overall success and revenue growth of the FASTSIGNS Center
Build and maintain
long-term client relationships
by delivering excellent service, proactive communication, and consistent follow-through
Act as a
people-person who is driven, goal-oriented, and customer-focused , with a strong desire to meet targets, solve problems, and grow accounts over time
Ideal Qualifications for FASTSIGNS Customer Service Representative
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
#J-18808-Ljbffr
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
FASTSIGNS #132001 is hiring for a Customer Service Representative to join our team!
Benefits / Perks
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will
Be the
first point of contact
for current and prospective customers at the FASTSIGNS Center, creating a professional, energetic experience that builds trust and drives sales conversions
Engage, qualify, and follow up with inbound and outbound leads, with an expected
conversion rate of approximately 30–50% , turning inquiries into paying and repeat customers
Prepare accurate estimates, present solutions confidently, implement work orders, and
follow established processes
to ensure timely production and delivery of finished orders
Work closely with
vendors, production partners, and internal teams
to coordinate materials, timelines, pricing, and quality standards
Communicate with customers through multiple channels including
email, telephone, in-person interactions, and on-site visits
at their place of business
Participate in
daily team meetings , support execution of business and marketing plans, and contribute directly to the overall success and revenue growth of the FASTSIGNS Center
Build and maintain
long-term client relationships
by delivering excellent service, proactive communication, and consistent follow-through
Act as a
people-person who is driven, goal-oriented, and customer-focused , with a strong desire to meet targets, solve problems, and grow accounts over time
Ideal Qualifications for FASTSIGNS Customer Service Representative
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
#J-18808-Ljbffr