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Account Executive SMB

Humanup.io, New York, New York, us, 10261

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About the Company Our client is an AI startup based in New York (Williamsburg) that is redefining how people interact with their conversations. They've raised $32M and are building a seamless AI layer that passively captures, structures, and acts on conversations across mobile and desktop.

Their product eliminates the busywork of note-taking and follow-ups, letting professionals focus on what truly matters: creativity, connection, and high-value work. The team operates with radical transparency, distributed ownership, and a written-first culture.

The Role As the second Inside Sales Representative, you will run the full sales cycle, from prospecting to closing, while driving expansion within existing accounts.

Qualify inbound leads and run outbound prospecting to generate net-new opportunities

Run discovery calls, product demos, and guide prospects through trials and evaluations

Map key stakeholders and champion the product to secure initial deals

Maintain accurate forecasting and pipeline data in the CRM

Analyze usage patterns to identify cross-team or cross-function expansion opportunities

Engage with current customers to understand unmet needs, blockers, and high-value use cases

Proactively reach out to additional teams inside existing customer accounts to drive adoption

Partner with Customer Success to ensure smooth handoff and identify upsell/expansion triggers

Maintain high visibility into account health and expansion pipeline

Cross‑functional Collaboration

Surface product feedback, recurring objections, and adoption blockers to Product and Growth teams

Collaborate with Marketing to refine messaging and improve conversion and expansion campaigns

Requirements

3+ years in a quota‑carrying sales role

Experience selling to small business owners

Comfortable working and adapting in a fast‑paced, startup environment

Strong written and verbal communication, presentation, and product demonstration skills

Based in New York (office in Williamsburg)

What Makes You a Great Fit

You care deeply about your work and your customers

You're an exceptional communicator

You're a fast learner who picks up new tools and concepts quickly

You thrive in ambiguity and can navigate uncertainty with confidence

You take ownership and drive results without waiting for instructions

$100,00 - $120,000

Variable compensation Performance-based commission

Equity Stock options

Benefits: Health, dental, and vision insurance · 401K plan · 5 weeks paid vacation · Regular team events and offsites

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