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Commercial Lines Inside Sales & Marketing Coordinator

Deland, Gibson Insurance Associates, Franklin, Virginia, United States, 23851

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Location:

Wellesley/Franklin, MA

Job Id: 184

# of Openings: 1

Location:

Wellesley or Franklin, MA

The

Commercial Lines Inside Sales & Marketing Coordinator

plays a critical role in driving profitable new business growth for Deland, Gibson. This role is designed as a developmental position , beginning with a primary focus on commercial lines marketing, quoting, binding, and issuing new business, and evolving into a full inside sales role over time.

Initially, this position supports producers and the sales organization by efficiently handling select-market and small commercial opportunities—ensuring speed to quote, accuracy in placement, and a high-quality client experience. As the role matures, it will take on greater responsibility for owning inbound leads, producer handoffs, and inside sales opportunities , operating within DG’s Ideal Client Profile and GRIP-based sales process. This role is essential to protecting producer capacity, maintaining carrier relationships, and supporting DG’s scalable growth strategy.

KEY RESPONSIBILITIES Phase One: Commercial Marketing & New Business Execution

Market, quote, present, bind, and issue new Select Market commercial insurance accounts

Work closely with producers, account managers, and carrier partners throughout the new business lifecycle

Gather underwriting information, submit applications, and manage carrier follow-ups

Ensure accuracy and completeness of policy documentation and issuance

Support remarketing efforts when needed

Accurately enter and maintain data in Applied Epic and related systems

Identify, qualify, and engage new business opportunities through inbound leads, producer handoffs, and outbound outreach

Conduct discovery conversations aligned with DG’s GRIP sales framework

Educate and advise prospects on coverage options and risk considerations (within defined authority)

Present proposals and close business within assigned parameters

Transition bound accounts smoothly into the service team with proper onboarding and documentation

Maintain clear, professional communication with clients, carriers, and internal stakeholders

Uphold DG’s value proposition, service standards, and consultative approach

Qualifications

Bachelor’s degree in business, sales, marketing, or related field preferred

2+ years of Property & Casualty insurance experience

Active Massachusetts P&C License required

Strong understanding of commercial insurance coverages and underwriting basics

Sales aptitude with a consultative mindset

Exceptional attention to detail and follow-through

Strong written and verbal communication skills

Proficiency in Microsoft Office; familiarity with Applied Epic preferred

Core Competencies

Highly organized with the ability to manage multiple priorities

Comfortable working with data, metrics, and sales activity tracking

Self-motivated and accountable; thrives in a fast-paced environment

Coachable, curious, and eager to develop sales and advisory skills

Professional presence with the ability to collaborate across departments

Growth-oriented mindset aligned with performance and continuous improvement

SUPERVISORY RESPONSIBILITY This position does not have any supervisory responsibilities.

WORK ENVIRONMENT This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, multi-function printers, and fax machines.

PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and/or listen; frequently stand; walk; sit for extended periods of time; frequently use hands/fingers to handle/feel when operating a computer and other office equipment; reach with hands and arms.

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