Launch-Phase Contact Center Director – US Site Lead

A leading international travel operator is seeking a Contact Center Operations Manager to build and lead a new operation in Altamonte Springs, FL. This role involves overseeing day-to-day site performance, establishing operating standards, and driving customer journey performance. Candidates should have proven leadership experience in contact center environments and a strong background in KPI management. The position offers growth potential as the US team scales and includes international onboarding in the UK in April 2026. #J-18808-Ljbffr