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Customer Engagement Associate Entry Level

GVA Inc., Richmond, Virginia, United States, 23214

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We’re seeking an energetic individual to join our team as an

Entry-Level Customer Engagement Associate . This hands‑on role is perfect for people who enjoy interacting with others, solving problems, and providing excellent in‑person service. No prior experience is required—paid training and mentorship are provided to help you succeed.

What You’ll Do

Greet and assist customers in person with a friendly, professional attitude

Provide accurate product or service information and answer questions on‑site

Resolve customer concerns efficiently while maintaining high satisfaction standards

Build lasting customer relationships through face‑to‑face interactions

Maintain basic records of interactions when needed

Collaborate with team members to ensure smooth daily operations

Qualifications

Strong interpersonal and communication skills

Positive, outgoing personality with a customer‑first mindset

Able to thrive in a fast‑paced, in‑person environment

Strong problem‑solving skills and attention to detail

Must be 18+ and authorized to work in the U.S.

No prior experience required

Benefits

Paid training and ongoing mentorship

Competitive entry‑level pay plus performance‑based bonuses

Medical and dental benefits

Hands‑on experience in customer service and client relations

Clear career growth and advancement opportunities

Supportive, team‑focused workplace culture

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