About Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Location San Diego, California
Time Commitment Approximately 32-40 hours per week.
Anticipated Schedule Flexible – including nights, weekends, and holidays.
The Role The Property Operations Lead is an on‑site facilitator of everything that the Kasa guest will experience during their stay. In the San Diego market you will support efficient and successful operations for the Davis location, ensuring that all public spaces are clean, safe, and well‑maintained to Kasa brand standards and ready for check‑in. You will collaborate daily with Kasa teams and partners to drive results, prioritize and execute cost‑effective property improvements, and handle guest issues as they arise.
Responsibilities Daily tasks include:
Visiting and assessing units to complete recurring property management tasks.
Replacing broken items.
Liaising with housekeeping partners and service vendors.
Stocking supplies.
Providing support for lockouts, last‑minute requests, and other guest issues.
Assisting with emergencies, with overtime compensation for on‑call periods.
Expected Results
Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.
Key Initiative: Identify and communicate on‑site issues.
Key Initiative: Maintain appropriate supply inventory levels.
Key Initiative: Participate in preventative maintenance program.
Role Objective 2: Complete tasks that drive productivity within the operation.
Key Initiative: Complete brand standard inspections to gather property‑level data.
Key Initiative: Decrease the number of after‑hours calls and inquiries.
Required Attributes
Think Like an Owner:
Take accountability for all facets of unit/building performance and maximize operating profit per unit.
Tech Savvy:
Proficient with modern technology tools and effectively uses them to complete daily work.
Handy:
Comfortable with using a toolkit and devising solutions to common minor repairs and maintenance tasks.
Quality Control Leader:
Establish and implement streamlined processes that ensure adherence to high‑quality standards.
Reliable:
Arrive to work on time and welcome nights and weekends.
Collaborative:
Works effectively with leadership and peers to meet goals and contribute to operational improvements.
Smooth Operator:
Resolve guest needs with confidence, empathy, and creativity.
Change Agent:
Support tactical execution of change management efforts, including communication plans and training.
Process Minded:
Execute established processes with precision and surface deficiencies that impact the guest experience.
Required Policy Information This role requires regular access to a reliable vehicle, a valid driver’s license, a clean driving record, and proof of insurance.
The Pay Base pay range: $28.00–$30.00 per hour, subject to change. The role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
Benefits
Remote Work:
Work from anywhere with flexibility as a core value.
Kasa Travel Credit:
Free stays and discounts for friends and family.
Paid Time Off:
Accrued based on tenure.
Cell Phone Reimbursement:
Portion of monthly cell phone bill refunded.
Health Coverage:
Company‑sponsored plan with fertility coverage.
Other Perks:
Wi‑fi stipend, home office stipend, and more for qualifying full‑time roles.
Who We Are We are a tech‑enabled hospitality brand that builds technology coupled with innovative operations to scale globally and deliver high‑quality stays. Guests enjoy seamless check‑ins, caring service, and attractive amenities. Our on‑site and remote teams are available throughout each stay.
Equal Opportunity Employer Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E‑Verify participant.
Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse‑mail.io. We may not use other apps for communication. We will never ask you to send money or technology to work. If you believe you are a scam victim, review local consumer protection guidance and contact authorities.
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Location San Diego, California
Time Commitment Approximately 32-40 hours per week.
Anticipated Schedule Flexible – including nights, weekends, and holidays.
The Role The Property Operations Lead is an on‑site facilitator of everything that the Kasa guest will experience during their stay. In the San Diego market you will support efficient and successful operations for the Davis location, ensuring that all public spaces are clean, safe, and well‑maintained to Kasa brand standards and ready for check‑in. You will collaborate daily with Kasa teams and partners to drive results, prioritize and execute cost‑effective property improvements, and handle guest issues as they arise.
Responsibilities Daily tasks include:
Visiting and assessing units to complete recurring property management tasks.
Replacing broken items.
Liaising with housekeeping partners and service vendors.
Stocking supplies.
Providing support for lockouts, last‑minute requests, and other guest issues.
Assisting with emergencies, with overtime compensation for on‑call periods.
Expected Results
Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.
Key Initiative: Identify and communicate on‑site issues.
Key Initiative: Maintain appropriate supply inventory levels.
Key Initiative: Participate in preventative maintenance program.
Role Objective 2: Complete tasks that drive productivity within the operation.
Key Initiative: Complete brand standard inspections to gather property‑level data.
Key Initiative: Decrease the number of after‑hours calls and inquiries.
Required Attributes
Think Like an Owner:
Take accountability for all facets of unit/building performance and maximize operating profit per unit.
Tech Savvy:
Proficient with modern technology tools and effectively uses them to complete daily work.
Handy:
Comfortable with using a toolkit and devising solutions to common minor repairs and maintenance tasks.
Quality Control Leader:
Establish and implement streamlined processes that ensure adherence to high‑quality standards.
Reliable:
Arrive to work on time and welcome nights and weekends.
Collaborative:
Works effectively with leadership and peers to meet goals and contribute to operational improvements.
Smooth Operator:
Resolve guest needs with confidence, empathy, and creativity.
Change Agent:
Support tactical execution of change management efforts, including communication plans and training.
Process Minded:
Execute established processes with precision and surface deficiencies that impact the guest experience.
Required Policy Information This role requires regular access to a reliable vehicle, a valid driver’s license, a clean driving record, and proof of insurance.
The Pay Base pay range: $28.00–$30.00 per hour, subject to change. The role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
Benefits
Remote Work:
Work from anywhere with flexibility as a core value.
Kasa Travel Credit:
Free stays and discounts for friends and family.
Paid Time Off:
Accrued based on tenure.
Cell Phone Reimbursement:
Portion of monthly cell phone bill refunded.
Health Coverage:
Company‑sponsored plan with fertility coverage.
Other Perks:
Wi‑fi stipend, home office stipend, and more for qualifying full‑time roles.
Who We Are We are a tech‑enabled hospitality brand that builds technology coupled with innovative operations to scale globally and deliver high‑quality stays. Guests enjoy seamless check‑ins, caring service, and attractive amenities. Our on‑site and remote teams are available throughout each stay.
Equal Opportunity Employer Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E‑Verify participant.
Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse‑mail.io. We may not use other apps for communication. We will never ask you to send money or technology to work. If you believe you are a scam victim, review local consumer protection guidance and contact authorities.
#J-18808-Ljbffr