Director of Patient Services

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Responsible for managing and directing the admissions process in healthcare facilities, including hospitals, doctor’s office, nursing homes and other related businesses.

Develops hospital policies related to admissions, ER Registration and Pre-testing in collaboration with Hospital Administrators, coordinates department activities with Financial Management, Administration and Utilization Review.

Responsibilities:

• Plan, organize and manage an efficient Admitting Department, ER Registration and Pre-Testing Department.
• Cooperates with all other departments, with the hospitals and physicians to ensure prompt admission and placement of the patient into an appropriate setting.
• Design systems and methods utilizing computer applications to compile accurate statistics, census and billing information.
• Develop and maintain job descriptions and performance evaluations.
• Oversee such processes and prepayment plans, self-pay admission and discuss special arrangements for payment with Financial Administrations on behalf of the patient and physicians. Create an estimated bill for all elective surgeries/deliveries.
• Oversee the preparation of payroll and scheduling including prior approval for overtime or additional hours.
• Prepare reports for Administrative and regulatory guidelines
• Attend meetings in accordance with the hospital and regulatory guidelines.
• Develop policies and procedures, including departmental orientations and annual competency assessment tools.
• Maintain knowledge of Medicare and Medicaid regulations.
• Maintain a working knowledge of Federal and State regulations and reimbursement.
• Develops, implements and maintains revenue generating strategies related to admission and patient capacity.
• Evaluate staff performance in collaboration with the Manager and make recommendations regarding salary increases and ur disciplinary actions.
• Ensures compliance with staff orientation requirements, annual reorientation, assessment needs, training and annual physical requirements.
• Prepare budgets for the carious cost centers under his/her directions to monitor expense reports.
• Select office supplies and equipment to purchase.
• This description is a general guide but is not intended to include all duties and responsibilities that are assigned as needed by Administration
• Performs other duties as assigned or when necessary, and unrelated duties in times of emergency.

Education and Requirements:

• A master’s degree in public health, healthcare administration, or business administration is a plus.
• Bachelor’s degree in healthcare administration or similar field preferred.
• 2-3 years’ experience in healthcare administration at the managerial level required; director level preferred.
• Prior experience in healthcare admissions is preferred.

Benefits (employee contribution):

• Health insurance
• Health savings account
• Vision insurance
• Flexible spending accounts
• Life insurance

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care and Public Health

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