Air Export Agent - Freight Forwarding (35580)

An international freight forwarding company is seeking an Air Export Agent to join their team at their Irving, TX office. This position is responsible for the activities and processes of international Air Export freight coordination and for providing other general operations support as needed. *This is a full-time, non-exempt, direct-hire, onsite position. Responsibilities of Air Export Agent (Freight Forwarding): Track and trace international air shipments, monitoring and managing daily freight movement Coordinate the smooth movement of assigned shipments including booking cost effective flights, tracking shipments, updating in-transit shipments, closing and rating the shipments daily Provide competitive pricing, outstanding customer service, and efficient operational support for air and local outbound transportation within the USA and cross-border logistics involving Mexico, Canada and abroad Collect, sort and distribute operational information internally and process documentation for shipment release Respond to customers and transportation service providers, providing them with information of shipment statuses (ETA, errors, etc.) and financials Update internal databases with freight information and current status Collaborate with and support other departments'/branches' freight operations as needed including back up support within department during busy periods, vacations and unexpected employee absences Address issues and claims when shipment errors/in-transit issues occur (e.g. troubleshooting discrepancies, processing damage claims, etc.) Create invoices and send originals to billing parties Assist other employees in the generation of various weekly and monthly reports, including month end billing if necessary Additional duties as assigned Ideal Qualifications of Air Export Agent (Freight Forwarding): At least 1 year or more of Freight Forwarding operations experience required; air and/or export experience is a plus Degree in Business, Supply Chain Management, or similar a plus Practical knowledge of Microsoft Office, particularly MS Excel Excellent communication skills in written / verbal English Spanish language skills are a plus High attention to detail and comfortable handling tasks simultaneously Adaptable with the ability to work effectively in a fast-paced and deadline driven department This position will not support visa sponsorship or relocation expenses While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, climb stairs, use hands to handle or feel paperwork and use a computer, reach with hands and arms, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. ------ Activ8 Recruitment & Solutions / Renaissance Resources Inc. is an equal opportunity employer, acting as a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. By working closely with each candidate individually, we provide tailored job search solutions to meet your needs. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.