The Director of Clinical Operations provides operational leadership for clinical and business functions within the organization’s clinics. This position is responsible for ensuring high-quality, patient centered care through oversight of clinical processes, regulatory compliance, business functions, and performance improvement initiatives. The Director of Clinical Operations oversees a team of Managers who are responsible for the direct supervision and day to day management of clinical support staff. This position collaborates closely with medical leadership, administrative teams and other ancillary departments to optimize patient flow, enhance the patient experience and maintain operational excellence across clinical units. The Director of Clinical Operations reports to the Chief Operating Officer.
EDUCATION REQUIREMENTS
Bachelor’s Degree in Nursing, Healthcare Administration or related field required
Advanced business or healthcare degree preferred
Current CPR certification through the American Heart Association
SKILLS & EXPERIENCE
Three-Five years of progressive leadership in outpatient primary care or ambulatory clinical operations is strongly preferred
Previous work experience in ambulatory care, hospital, or public health required
Strong adult-health, medical/surgical, pediatric, immediate care and/or women’s health experience required
Experience utilizing an electronic medical record required
BENEFITS Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need. CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage. Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, and accrued Paid Time Off hours (PTO)- 18 days in the first year. Additionally, employees may enroll in the CCH 403(b) Retirement Plan, with employer match after one year of service.
COMPENSATION The salary range for this position is $79,516.89-$122,456.66. Actual compensation will be determined based on factors such as relevant experience, qualifications, and internal equity.
Crusader Community Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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EDUCATION REQUIREMENTS
Bachelor’s Degree in Nursing, Healthcare Administration or related field required
Advanced business or healthcare degree preferred
Current CPR certification through the American Heart Association
SKILLS & EXPERIENCE
Three-Five years of progressive leadership in outpatient primary care or ambulatory clinical operations is strongly preferred
Previous work experience in ambulatory care, hospital, or public health required
Strong adult-health, medical/surgical, pediatric, immediate care and/or women’s health experience required
Experience utilizing an electronic medical record required
BENEFITS Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need. CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage. Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, and accrued Paid Time Off hours (PTO)- 18 days in the first year. Additionally, employees may enroll in the CCH 403(b) Retirement Plan, with employer match after one year of service.
COMPENSATION The salary range for this position is $79,516.89-$122,456.66. Actual compensation will be determined based on factors such as relevant experience, qualifications, and internal equity.
Crusader Community Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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