Service BDC Representative-Lyon-Waugh Auto group
Lyon-Waugh Auto Group, Peabody, Massachusetts, United States, 01960
Join Our Team as a Full-Time Service BDC Representative
The Lyon-Waugh Auto Group is searching for positive, driven individuals to join our diverse team as Full-Time Service BDC Representatives. If you're someone who brings positive energy, professionalism, and a genuine passion for providing exceptional customer servicewe can't wait to hear from you! Schedule: MondaySaturday, with one scheduled weekday off Compensation Plan: Base hourly rate of $20-$25, plus monthly bonus Estimated Annual Compensation Range: $50,000.00-$65,000.00 What You'll Be Doing: Welcome clients in person at the desk or on the phone Schedule service appointment Schedule valet pick up appointments, working with valet drivers Schedule deliveries Make outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance Assist clients with common questions and direct them to appropriate personnel Contact clients with open recalls, campaigns, special order parts Other duties assigned by management team What We Can Offer You: Comprehensive benefits package 401(k) options with company match PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day Longevity bonuses and paid trips Employee discounts on service, parts, and vehicle purchases Opportunities for tickets to concerts and sporting events Employee referral bonus Smoke free campuses Requirements What We're Looking For: Previous experience in automotive BDC preferred, but will train the right candidate Clear, professional communication skillsboth verbal and written Proficient with Microsoft Word, Outlook, and Excel Strong attention to detail Highly organized and dependable Confident phone presence with a friendly, helpful tone If this sounds like the right fit for you, we'd love to connect. Apply today and take the next step in your career with the Lyon-Waugh Auto Group!
The Lyon-Waugh Auto Group is searching for positive, driven individuals to join our diverse team as Full-Time Service BDC Representatives. If you're someone who brings positive energy, professionalism, and a genuine passion for providing exceptional customer servicewe can't wait to hear from you! Schedule: MondaySaturday, with one scheduled weekday off Compensation Plan: Base hourly rate of $20-$25, plus monthly bonus Estimated Annual Compensation Range: $50,000.00-$65,000.00 What You'll Be Doing: Welcome clients in person at the desk or on the phone Schedule service appointment Schedule valet pick up appointments, working with valet drivers Schedule deliveries Make outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance Assist clients with common questions and direct them to appropriate personnel Contact clients with open recalls, campaigns, special order parts Other duties assigned by management team What We Can Offer You: Comprehensive benefits package 401(k) options with company match PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day Longevity bonuses and paid trips Employee discounts on service, parts, and vehicle purchases Opportunities for tickets to concerts and sporting events Employee referral bonus Smoke free campuses Requirements What We're Looking For: Previous experience in automotive BDC preferred, but will train the right candidate Clear, professional communication skillsboth verbal and written Proficient with Microsoft Word, Outlook, and Excel Strong attention to detail Highly organized and dependable Confident phone presence with a friendly, helpful tone If this sounds like the right fit for you, we'd love to connect. Apply today and take the next step in your career with the Lyon-Waugh Auto Group!