Occupancy Specialist II (Monterey Pines)
WinnCompanies, El Sobrante, California, United States, 94803
Occupancy Specialist II
WinnCompanies is searching for an Occupancy Specialist II to join our team at Monterey Pines, a 324-unit affordable housing community located in Richmond, CA. In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The pay range for this role is $20.00 to $23.00 per hour depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM. Responsibilities:
Process initial, interim, and annual recertifications. Notify residents of their impending recertifications using notices supplied by Property Management Software. Conduct the recertification interviews with residents. Review each recertification to ensure that all checklist items are complete. Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores). Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority. Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary. Ensure all information is accurate and entered in the Property Management Software. Comply with company policies regarding the proper treatment of Tax Credit and Resident files. Assist the Property Management staff with all facets of the move-in process. Ensure that files comply with the regulations of all funding/regulatory agencies. Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due. Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely. Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process. Perform special assignments as necessary. Requirements:
High school diploma or GED equivalent. 3-5 years of relevant work experience. Experience with web-based applications and computer systems such as Microsoft Office. Excellent customer service skills. Outstanding interpersonal and communication skills. Superb attention to detail. Ability to work under pressure. Ability to work with a diverse group of people and personalities. Preferred Qualifications:
Associate's degree. CPO, COS and/or SCHM certifications.
WinnCompanies is searching for an Occupancy Specialist II to join our team at Monterey Pines, a 324-unit affordable housing community located in Richmond, CA. In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The pay range for this role is $20.00 to $23.00 per hour depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM. Responsibilities:
Process initial, interim, and annual recertifications. Notify residents of their impending recertifications using notices supplied by Property Management Software. Conduct the recertification interviews with residents. Review each recertification to ensure that all checklist items are complete. Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores). Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority. Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary. Ensure all information is accurate and entered in the Property Management Software. Comply with company policies regarding the proper treatment of Tax Credit and Resident files. Assist the Property Management staff with all facets of the move-in process. Ensure that files comply with the regulations of all funding/regulatory agencies. Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due. Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely. Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process. Perform special assignments as necessary. Requirements:
High school diploma or GED equivalent. 3-5 years of relevant work experience. Experience with web-based applications and computer systems such as Microsoft Office. Excellent customer service skills. Outstanding interpersonal and communication skills. Superb attention to detail. Ability to work under pressure. Ability to work with a diverse group of people and personalities. Preferred Qualifications:
Associate's degree. CPO, COS and/or SCHM certifications.