Medical Collections Specialist
We are looking for an experienced Medical Collections Specialist to join our team in Blue Ash, Ohio. In this role, you will focus on managing outstanding balances for occupational health services and ensuring timely follow-up with clients. This is a long-term contract position offering an excellent opportunity to contribute to the healthcare sector while utilizing your collections expertise. Responsibilities: Utilize Systoc (web-based EMR) to review accounts and follow up with employer clients regarding outstanding Occupational Health balances. Communicate with employer groups to resolve billing issues related to services such as physicals, screenings, and occupational health visits. Manage and prioritize significant outstanding accounts receivable, including high-volume balances totaling millions in uncollected revenue. Investigate aging balances, identify root causes of non-payment, and implement appropriate collection strategies. Escalate delinquent or complex accounts to specialized collections team when necessary for further action. Document all collection activity and account updates accurately within the EMR and billing systems. Collaborate with internal departments to ensure timely and accurate billing, payment posting, and account resolution. Utilize experience with EMR systems (including but not limited to Systoc) to efficiently track and manage accounts; specific EMR experience not required, but general EMR familiarity preferred. Requirements: Proven experience in medical collections or billing within the healthcare industry. Familiarity with managing accounts receivable and resolving payment issues. Strong knowledge of medical insurance processes, including denials and appeals. Ability to work proficiently with web-based systems and tools. Excellent communication and interpersonal skills for client interactions. Detail-oriented with strong analytical and problem-solving abilities. Knowledge of healthcare regulations and compliance standards. Ability to prioritize tasks and manage multiple accounts effectively. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.
We are looking for an experienced Medical Collections Specialist to join our team in Blue Ash, Ohio. In this role, you will focus on managing outstanding balances for occupational health services and ensuring timely follow-up with clients. This is a long-term contract position offering an excellent opportunity to contribute to the healthcare sector while utilizing your collections expertise. Responsibilities: Utilize Systoc (web-based EMR) to review accounts and follow up with employer clients regarding outstanding Occupational Health balances. Communicate with employer groups to resolve billing issues related to services such as physicals, screenings, and occupational health visits. Manage and prioritize significant outstanding accounts receivable, including high-volume balances totaling millions in uncollected revenue. Investigate aging balances, identify root causes of non-payment, and implement appropriate collection strategies. Escalate delinquent or complex accounts to specialized collections team when necessary for further action. Document all collection activity and account updates accurately within the EMR and billing systems. Collaborate with internal departments to ensure timely and accurate billing, payment posting, and account resolution. Utilize experience with EMR systems (including but not limited to Systoc) to efficiently track and manage accounts; specific EMR experience not required, but general EMR familiarity preferred. Requirements: Proven experience in medical collections or billing within the healthcare industry. Familiarity with managing accounts receivable and resolving payment issues. Strong knowledge of medical insurance processes, including denials and appeals. Ability to work proficiently with web-based systems and tools. Excellent communication and interpersonal skills for client interactions. Detail-oriented with strong analytical and problem-solving abilities. Knowledge of healthcare regulations and compliance standards. Ability to prioritize tasks and manage multiple accounts effectively. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.