At PNC, our people are the greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Branch Banker within PNC’s retail banking organization, you will be based in Princeton, NJ.
PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Acquires and deepens the branch customer base through a variety of proactive sales and service activities; manages the customer experience by identifying opportunities to improve the customer’s financial wellbeing; collaborates with ecosystem partners to grow the customer’s share of wallet; and positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process, including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions and leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience; performs lobby engagement activities to connect with customers and position PNC products to meet their needs; and educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrates sound judgment within established limits, and demonstrates heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed efficiently and accurately.
Employee Expectations
Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information to create customized customer solutions.
Managing Risk – Assessing and effectively managing all of the risks associated with business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products
Digital Awareness
Effective Communications
Managing Multiple Priorities
Matrix Management
Problem Solving
Prospecting
Retail Lending
Selling
Understanding Customer Needs
Work Experience Roles at this level typically require an Associate’s or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education No Degree
Certifications No Required Certification(s)
Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Pay Transparency Base Salary: $46,800.00 – $66,125.00. Salaries may vary based on geographic location, market data, and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance.
Application Window Generally, this opening is expected to be posted for two business days from 10/27/2025, although it may be longer with business discretion.
Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short‑ and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including selected programs fully paid; and a robust wellness program with financial incentives. Additionally, PNC provides paid time off including maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; and 15‑25 vacation days each year, depending on career level and years of service.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line and be sure to include your name, the job ID, and your preferred method of contact. Email requests not related to accommodations will not receive a response. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability who need one to perform essential job functions.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices.
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PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Acquires and deepens the branch customer base through a variety of proactive sales and service activities; manages the customer experience by identifying opportunities to improve the customer’s financial wellbeing; collaborates with ecosystem partners to grow the customer’s share of wallet; and positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process, including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions and leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience; performs lobby engagement activities to connect with customers and position PNC products to meet their needs; and educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrates sound judgment within established limits, and demonstrates heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed efficiently and accurately.
Employee Expectations
Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information to create customized customer solutions.
Managing Risk – Assessing and effectively managing all of the risks associated with business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products
Digital Awareness
Effective Communications
Managing Multiple Priorities
Matrix Management
Problem Solving
Prospecting
Retail Lending
Selling
Understanding Customer Needs
Work Experience Roles at this level typically require an Associate’s or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education No Degree
Certifications No Required Certification(s)
Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Pay Transparency Base Salary: $46,800.00 – $66,125.00. Salaries may vary based on geographic location, market data, and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance.
Application Window Generally, this opening is expected to be posted for two business days from 10/27/2025, although it may be longer with business discretion.
Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short‑ and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including selected programs fully paid; and a robust wellness program with financial incentives. Additionally, PNC provides paid time off including maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; and 15‑25 vacation days each year, depending on career level and years of service.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line and be sure to include your name, the job ID, and your preferred method of contact. Email requests not related to accommodations will not receive a response. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability who need one to perform essential job functions.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr