
Associate Clinical Account Specialist - Santa Rosa, CA - Johnson & Johnson MedTe
Johnson & Johnson MedTech, Santa Rosa, California, us, 95402
Associate Clinical Account Specialist
Location:
Santa Rosa, California, United States.
We are searching for the best talent for
Associate Clinical Account Specialist
to be in Santa Rosa, CA territory. This role is part of our Cardiovascular MedTech team, focusing on heart recovery, electrophysiology, and stroke solutions.
Position Summary The ACAS position is a 6–9 month training program designed for individuals with little to no electrophysiology (EP) experience. Upon successful completion, the ACAS will be promoted to Clinical Account Specialist (CAS), responsible for providing expert clinical product and technical assistance and training to physicians and EP lab staff on the use of BWI systems and catheter equipment.
Responsibilities
Attend all portions of the ACAS fellowship training program without exception.
Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators and staff.
Prioritize and appropriately respond to requests in a high‑stress environment.
Maintain composure and problem‑solving focus during stressful interactions.
Respond daily to requests via email and voicemail.
Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (TM and other CAS), support team (field trainers, site trainers, RBD) and other internal and external partners.
Follow all company guidelines related to health, safety and environmental practices and ensure all required resources are available and in good condition.
Adhere to company compliance with all federal, state, local, and company regulations, policies, and procedures.
Qualifications
Minimum of a Bachelor’s degree (or associate’s degree plus at least 2 years of related professional experience in engineering or a procedural hospital setting).
Or minimum of 1 year EP mapping experience with an associate’s degree.
Or graduation from an accredited academic program or industry prep school with a focus on EP with Bachelor’s degree.
Or exit from a branch of the U.S. military with an associate’s degree.
Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry (Polymers/Materials Science), Computer Science, Engineering (Biomedical, Computer Science, Chemical, Electrical, Mechanical, General), Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design (Industrial Design/Product Design).
Valid driver’s license issued in the United States.
Willingness and ability to travel up to 40% overnight locally, regionally, and nationally.
Ability to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
Advanced‑level computer skills and ability to multitask without direct oversight of manager.
Acceptance that the ACAS will be hired for a specific company sales area and may require relocation to that area after completion of training.
We do not offer work visa sponsorships and do not accept OPT/CPT for this role.
Compensation Base salary: $75,000 per year. The position is eligible for an annual performance bonus and a company car through the Company’s FLEET program. Eligible employees may participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and additional personal and family time off in accordance with applicable plan terms.
EEO Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an inclusive interview process and to supporting applicants with disabilities through reasonable accommodations.
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Santa Rosa, California, United States.
We are searching for the best talent for
Associate Clinical Account Specialist
to be in Santa Rosa, CA territory. This role is part of our Cardiovascular MedTech team, focusing on heart recovery, electrophysiology, and stroke solutions.
Position Summary The ACAS position is a 6–9 month training program designed for individuals with little to no electrophysiology (EP) experience. Upon successful completion, the ACAS will be promoted to Clinical Account Specialist (CAS), responsible for providing expert clinical product and technical assistance and training to physicians and EP lab staff on the use of BWI systems and catheter equipment.
Responsibilities
Attend all portions of the ACAS fellowship training program without exception.
Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators and staff.
Prioritize and appropriately respond to requests in a high‑stress environment.
Maintain composure and problem‑solving focus during stressful interactions.
Respond daily to requests via email and voicemail.
Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (TM and other CAS), support team (field trainers, site trainers, RBD) and other internal and external partners.
Follow all company guidelines related to health, safety and environmental practices and ensure all required resources are available and in good condition.
Adhere to company compliance with all federal, state, local, and company regulations, policies, and procedures.
Qualifications
Minimum of a Bachelor’s degree (or associate’s degree plus at least 2 years of related professional experience in engineering or a procedural hospital setting).
Or minimum of 1 year EP mapping experience with an associate’s degree.
Or graduation from an accredited academic program or industry prep school with a focus on EP with Bachelor’s degree.
Or exit from a branch of the U.S. military with an associate’s degree.
Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry (Polymers/Materials Science), Computer Science, Engineering (Biomedical, Computer Science, Chemical, Electrical, Mechanical, General), Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design (Industrial Design/Product Design).
Valid driver’s license issued in the United States.
Willingness and ability to travel up to 40% overnight locally, regionally, and nationally.
Ability to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
Advanced‑level computer skills and ability to multitask without direct oversight of manager.
Acceptance that the ACAS will be hired for a specific company sales area and may require relocation to that area after completion of training.
We do not offer work visa sponsorships and do not accept OPT/CPT for this role.
Compensation Base salary: $75,000 per year. The position is eligible for an annual performance bonus and a company car through the Company’s FLEET program. Eligible employees may participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and additional personal and family time off in accordance with applicable plan terms.
EEO Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an inclusive interview process and to supporting applicants with disabilities through reasonable accommodations.
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