Company Description
SkillBridge Academy is a forward-thinking organization dedicated to developing talent, fostering professional growth, and creating meaningful career opportunities. We believe in empowering individuals through structured training, a supportive work environment, and clear paths for advancement. Our team values professionalism, collaboration, and continuous improvement.
Job Description We are currently seeking a motivated and reliable Call Center Representative to join our Fort Worth team. In this role, you will serve as a key point of contact, delivering high-quality customer interactions while representing SkillBridge Academy with professionalism and efficiency. This position is ideal for individuals who are detail-oriented, communicative, and eager to grow within a structured organization.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and resolve inquiries efficiently
Maintain detailed and organized records of customer interactions
Follow established call procedures and quality standards
Collaborate with team members to ensure consistent service excellence
Meet performance goals related to productivity and call quality
Qualifications
Strong verbal communication and active listening skills
Professional phone etiquette and a customer-focused mindset
Ability to manage multiple tasks in a fast-paced environment
Basic computer proficiency and accurate data entry skills
Dependable, punctual, and detail-oriented
No prior experience required; training is provided
Additional Information
Competitive salary with consistent full-time hours
Opportunities for professional growth and internal advancement
Skill development through structured training programs
Supportive and team-oriented work environment
Stable position with long-term career potential
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Job Description We are currently seeking a motivated and reliable Call Center Representative to join our Fort Worth team. In this role, you will serve as a key point of contact, delivering high-quality customer interactions while representing SkillBridge Academy with professionalism and efficiency. This position is ideal for individuals who are detail-oriented, communicative, and eager to grow within a structured organization.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and resolve inquiries efficiently
Maintain detailed and organized records of customer interactions
Follow established call procedures and quality standards
Collaborate with team members to ensure consistent service excellence
Meet performance goals related to productivity and call quality
Qualifications
Strong verbal communication and active listening skills
Professional phone etiquette and a customer-focused mindset
Ability to manage multiple tasks in a fast-paced environment
Basic computer proficiency and accurate data entry skills
Dependable, punctual, and detail-oriented
No prior experience required; training is provided
Additional Information
Competitive salary with consistent full-time hours
Opportunities for professional growth and internal advancement
Skill development through structured training programs
Supportive and team-oriented work environment
Stable position with long-term career potential
#J-18808-Ljbffr