Copy of Customer Service Representative - Overnights
VetnCare, Cameron Park, California, United States
Customer Service Representative - Overnights
Insight Veterinary Wellness Center | El Dorado Hills, CA | Full-time
Are you passionate about supporting pets, their families, and a dedicated veterinary team? Join our team at Insight Veterinary Wellness Center, a hybrid hospital providing both Emergency and Primary Care services. We’re looking for a dedicated Customer Service Representative to support our patients, clients, and clinical team.
Schedule
Monday - Thursday 6pm - 7am (4x10 shifts)
Key Responsibilities
Greet and support clients in-person and by phone with empathy and professionalism
Triage incoming appointments and schedule accordingly
Manage check-in/check-out and payment collection
Provide education to clients about our hospital services and offerings
Facilitate clear communication between clients and medical teams
Support the team with additional duties as needed
About You
Prior veterinary experience preferred, but not essential
Strong initiative, detail orientation, and ability to learn quickly
Excellent communicator with compassion for pets and people
Comfortable handling a multi-line phone system
Familiarity with veterinary terminology is a plus
Able to work independently
Compensation & Benefits
Salary range: $20-$22 per hour + $3 extra/hour overnight differential
Supportive, close-knit culture with opportunities for learning and growth
About Insight Veterinary Wellness Center
Team: 8 DVMs, 6 RVTs, 29 Support staff
Facilities: 2 ORs, dental suite, radiology, ultrasound, PRP, Cellfie, in-house lab, Ligasure & cautery
A hybrid hospital with both Emergency and Primary Care services
Access to visiting specialists and one of the few community blood banks in California
A collaborative, supportive workplace that values teamwork, excellent patient care, and professional development
If you’re ready to join a supportive team where your role truly makes a difference, we’d love to hear from you.
#J-18808-Ljbffr
Are you passionate about supporting pets, their families, and a dedicated veterinary team? Join our team at Insight Veterinary Wellness Center, a hybrid hospital providing both Emergency and Primary Care services. We’re looking for a dedicated Customer Service Representative to support our patients, clients, and clinical team.
Schedule
Monday - Thursday 6pm - 7am (4x10 shifts)
Key Responsibilities
Greet and support clients in-person and by phone with empathy and professionalism
Triage incoming appointments and schedule accordingly
Manage check-in/check-out and payment collection
Provide education to clients about our hospital services and offerings
Facilitate clear communication between clients and medical teams
Support the team with additional duties as needed
About You
Prior veterinary experience preferred, but not essential
Strong initiative, detail orientation, and ability to learn quickly
Excellent communicator with compassion for pets and people
Comfortable handling a multi-line phone system
Familiarity with veterinary terminology is a plus
Able to work independently
Compensation & Benefits
Salary range: $20-$22 per hour + $3 extra/hour overnight differential
Supportive, close-knit culture with opportunities for learning and growth
About Insight Veterinary Wellness Center
Team: 8 DVMs, 6 RVTs, 29 Support staff
Facilities: 2 ORs, dental suite, radiology, ultrasound, PRP, Cellfie, in-house lab, Ligasure & cautery
A hybrid hospital with both Emergency and Primary Care services
Access to visiting specialists and one of the few community blood banks in California
A collaborative, supportive workplace that values teamwork, excellent patient care, and professional development
If you’re ready to join a supportive team where your role truly makes a difference, we’d love to hear from you.
#J-18808-Ljbffr