
Strategic Customer Success Leader — Retention & Growth
CloudZero, Boston, Massachusetts, us, 02298
A tech company is hiring a Customer Success Manager to manage customer relationships from onboarding to renewal. This role requires at least 5 years of experience in a B2B SaaS environment and the ability to operate against revenue targets. The ideal candidate will have strong communication skills and experience in managing renewals and expansions. Responsibilities include collaboration with internal teams and building customer success plans. The company offers a dynamic work environment with an emphasis on customer outcomes.
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