
Professional Customer Service and Sales Associate
Home Depot, Hilton Head Island, South Carolina, us, 29938
The Professional Customer Service and Sales Team at Home Depot is committed to providing an outstanding experience for our professional customers, including contractors, property owners, and commercial clients. This dynamic team offers support throughout all stages of the Pro customer journey.
Key responsibilities include:
Efficient order fulfillment and safe loading of products.
Expert product recommendations tailored to unique project needs.
Building and maintaining strong relationships with Pro customers.
Proactively driving sales using extensive product knowledge and loyalty programs.
Meeting and exceeding monthly sales goals and metrics.
Assisting at the Pro Desk and managing deliveries.
Providing specialized knowledge in areas such as paint and other products.
Team collaboration is essential to ensure that every Pro customer's project is successful. Responsibilities also include maintaining a clean, organized, and safe environment, resolving delivery issues, and effectively communicating Home Depot's advantages over competitors. This role supports store goals by monitoring inventory, executing sales initiatives, and adhering to the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations, tailored to the needs of our customers.
Location: Bluffton, SC
Job Type: Pro Customer Service/Sales