
Global ServiceNow & ITSM Platform Director
McDonald's Corporation, Chicago, Illinois, United States, 60290
A leading global restaurant brand is seeking a Service Management Office Director to lead the ServiceNow platform and corporate service desk teams. The ideal candidate will have over 10 years in technical product management, experience with enterprise SaaS products, and strong leadership abilities. This role plays a crucial part in ensuring efficient technology services that enhance customer experience. Candidates should possess a Bachelor's degree and demonstrate expertise in ITIL and service management platforms.
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