Now Hiring: Customer Service Representative (CSR)
Join a Respected, Mission‑Driven Organization in the Heart of Detroit
Are you passionate about helping others, serving your community, and being part of a trusted organization making a real impact in Detroit? A well‑established and highly respected organization is seeking enthusiastic Customer Service Representatives (CSRs) to join their growing team downtown.
This is a chance to build a long‑term career, grow professionally, and contribute to meaningful work that supports the Detroit Community.
Compensation & Benefits
Pay Rate: $20–$22/hr to start
Perks
Weekly pay
Career advancement opportunities
Business casual environment (jeans on Fridays!)
Social, friendly team culture
Schedule
First Shift: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM
No weekends — ever!
Contract-to-Hire
6‑month contract to hire opportunity
Converts to a permanent position with full benefits
Work Location Downtown Detroit
Griswold St, Detroit, MI 48226
(Beautiful workspace with incredible architectural views)
Role Overview The Customer Service Representative plays a vital role in supporting Detroit residents through both phone‑based and in‑person interactions.
You Will
Handle 50–100 inbound calls per day from customers seeking information on available properties
Assist walk‑in visitors face to face with applications, property details, and program information
Provide guidance on navigating the website and online property portal
Transfer calls to internal departments as needed (very minimal outbound calling)
Support faith‑based organizations and nonprofits seeking to join community partnership programs
Learn and communicate program details clearly and professionally
This is ideal for someone who enjoys a fast‑paced environment, thrives in helping others, and communicates with confidence.
⭐ Employee Value Proposition (What Makes This Opportunity Special?)
Exceptional benefits upon direct hire: This organization covers 100% of Medical, Dental, and Vision premiums — at absolutely no cost to employees
Supportive, collaborative, and social team environment
Business casual dress code
Meaningful mission‑driven work that directly supports Detroit communities
Qualifications — Must Have
1+ year of experience in a Call Center OR face‑to‑face customer service role
Strong communication skills (written and verbal)
Ability to multitask in a fast‑paced environment
Problem‑solving mindset
Professional, reliable, and customer‑focused
Interview Process
Simple one‑step interview with the Director of Operations
Quick turnaround — start your new job fast!
Ready to Apply? If you're seeking a stable, rewarding career with growth potential — not just another job — this opportunity in Detroit’s downtown core may be a perfect fit.
Apply with your résumé or reach out today to take the next step!
Job Type & Location This is a Permanent position based out of Detroit, MI.
Pay And Benefits The pay range for this position is $46840.00 - $52000.00/yr.
Workplace Type This is a fully onsite position in Detroit,MI.
Application Deadline This position is anticipated to close on Feb 14, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Are you passionate about helping others, serving your community, and being part of a trusted organization making a real impact in Detroit? A well‑established and highly respected organization is seeking enthusiastic Customer Service Representatives (CSRs) to join their growing team downtown.
This is a chance to build a long‑term career, grow professionally, and contribute to meaningful work that supports the Detroit Community.
Compensation & Benefits
Pay Rate: $20–$22/hr to start
Perks
Weekly pay
Career advancement opportunities
Business casual environment (jeans on Fridays!)
Social, friendly team culture
Schedule
First Shift: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM
No weekends — ever!
Contract-to-Hire
6‑month contract to hire opportunity
Converts to a permanent position with full benefits
Work Location Downtown Detroit
Griswold St, Detroit, MI 48226
(Beautiful workspace with incredible architectural views)
Role Overview The Customer Service Representative plays a vital role in supporting Detroit residents through both phone‑based and in‑person interactions.
You Will
Handle 50–100 inbound calls per day from customers seeking information on available properties
Assist walk‑in visitors face to face with applications, property details, and program information
Provide guidance on navigating the website and online property portal
Transfer calls to internal departments as needed (very minimal outbound calling)
Support faith‑based organizations and nonprofits seeking to join community partnership programs
Learn and communicate program details clearly and professionally
This is ideal for someone who enjoys a fast‑paced environment, thrives in helping others, and communicates with confidence.
⭐ Employee Value Proposition (What Makes This Opportunity Special?)
Exceptional benefits upon direct hire: This organization covers 100% of Medical, Dental, and Vision premiums — at absolutely no cost to employees
Supportive, collaborative, and social team environment
Business casual dress code
Meaningful mission‑driven work that directly supports Detroit communities
Qualifications — Must Have
1+ year of experience in a Call Center OR face‑to‑face customer service role
Strong communication skills (written and verbal)
Ability to multitask in a fast‑paced environment
Problem‑solving mindset
Professional, reliable, and customer‑focused
Interview Process
Simple one‑step interview with the Director of Operations
Quick turnaround — start your new job fast!
Ready to Apply? If you're seeking a stable, rewarding career with growth potential — not just another job — this opportunity in Detroit’s downtown core may be a perfect fit.
Apply with your résumé or reach out today to take the next step!
Job Type & Location This is a Permanent position based out of Detroit, MI.
Pay And Benefits The pay range for this position is $46840.00 - $52000.00/yr.
Workplace Type This is a fully onsite position in Detroit,MI.
Application Deadline This position is anticipated to close on Feb 14, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr