Job Profile Summary
Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts - Follow-up correspondence, resolution, and escalation of overdue accounts.
Must Possess excellent written and verbal communication skills and be able to work independently.
RESPONSIBILITIES
Communicate all documents needed for Credit Application Process to potential customers.
Responsible for timely collections and communicate with customers i.e. account status
Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
Respond to customer inquiries and review documents to further explain invoice differences
Research and resolve unidentified and unapplied payments
Provide customers with invoice copies and/or statements, as needed
Provide research related to short payments and deductions
Communicate with Sales team pertaining to credit and collections
Education
High school degree or GED
Minimum Experience
1-2 years of administrative experience
Skills
Proficient in Microsoft Office software and customer database platforms
Organization
Time Management
Verbal and written communication
Basic Excel Knowledge
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts - Follow-up correspondence, resolution, and escalation of overdue accounts.
Must Possess excellent written and verbal communication skills and be able to work independently.
RESPONSIBILITIES
Communicate all documents needed for Credit Application Process to potential customers.
Responsible for timely collections and communicate with customers i.e. account status
Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
Respond to customer inquiries and review documents to further explain invoice differences
Research and resolve unidentified and unapplied payments
Provide customers with invoice copies and/or statements, as needed
Provide research related to short payments and deductions
Communicate with Sales team pertaining to credit and collections
Education
High school degree or GED
Minimum Experience
1-2 years of administrative experience
Skills
Proficient in Microsoft Office software and customer database platforms
Organization
Time Management
Verbal and written communication
Basic Excel Knowledge
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.