The Senior Customs Expert is responsible for leading regional customs strategy and ensuring full compliance with U.S. and Canadian trade regulations. This role plays a critical part in managing customs operations, mitigating risk, improving processes, and supporting internal and external stakeholders across the supply chain.
Key Responsibilities
Develop, implement, and manage regional customs and trade compliance strategies.
Ensure timely and compliant clearance of shipments.
Act as the primary escalation point for day-to-day customs broker issues.
Process Improvement & Risk Management
Lead initiatives to improve customs reconciliation processes.
Own and manage Importer Security Filing (ISF) processes.
Identify, assess, and mitigate risks related to new or evolving trade and customs topics.
Oversee supplier solicitation and qualification processes related to customs and trade compliance.
Manage and resolve supplier escalations.
Drive improvements in duty avoidance programs and respond to customer-related customs requests.
Regulatory & Audit Support
Manage and respond to CBP penalties, notices, and information requests.
Support and coordinate government audits and inspections.
Ensure ongoing compliance with all applicable customs laws and regulations.
Training, Systems & Reporting
Deliver internal training on free trade agreements and customs-related topics.
Manage customs systems and accounts, including ACE and CARM.
Prepare and present quarterly KPI and performance reports.
Candidate Profile Experience & Qualifications
Minimum 5 years’ experience in customs and trade management.
Bachelor’s degree preferred in Logistics, International Trade, or a related discipline
(15+ years of direct experience in customs or international trade may be considered in lieu of a degree)
Professional certification in customs, trade, or a related field is preferred.
Technical Expertise
Strong, hands-on knowledge of U.S. and Canadian customs regulations.
In-depth understanding of free trade agreements.
Proven experience in project management and process optimization.
Strong communication, leadership, and organizational skills.
Ability to engage effectively with stakeholders at all levels of the organization.
Comfortable working in a fast-paced, dynamic environment while managing multiple priorities.
Additional Requirements
Willingness to travel to other sites as required.
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Key Responsibilities
Develop, implement, and manage regional customs and trade compliance strategies.
Ensure timely and compliant clearance of shipments.
Act as the primary escalation point for day-to-day customs broker issues.
Process Improvement & Risk Management
Lead initiatives to improve customs reconciliation processes.
Own and manage Importer Security Filing (ISF) processes.
Identify, assess, and mitigate risks related to new or evolving trade and customs topics.
Oversee supplier solicitation and qualification processes related to customs and trade compliance.
Manage and resolve supplier escalations.
Drive improvements in duty avoidance programs and respond to customer-related customs requests.
Regulatory & Audit Support
Manage and respond to CBP penalties, notices, and information requests.
Support and coordinate government audits and inspections.
Ensure ongoing compliance with all applicable customs laws and regulations.
Training, Systems & Reporting
Deliver internal training on free trade agreements and customs-related topics.
Manage customs systems and accounts, including ACE and CARM.
Prepare and present quarterly KPI and performance reports.
Candidate Profile Experience & Qualifications
Minimum 5 years’ experience in customs and trade management.
Bachelor’s degree preferred in Logistics, International Trade, or a related discipline
(15+ years of direct experience in customs or international trade may be considered in lieu of a degree)
Professional certification in customs, trade, or a related field is preferred.
Technical Expertise
Strong, hands-on knowledge of U.S. and Canadian customs regulations.
In-depth understanding of free trade agreements.
Proven experience in project management and process optimization.
Strong communication, leadership, and organizational skills.
Ability to engage effectively with stakeholders at all levels of the organization.
Comfortable working in a fast-paced, dynamic environment while managing multiple priorities.
Additional Requirements
Willingness to travel to other sites as required.
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