Engagement, Events & Business Development Manager / VIP Client Manager
SBH Fashion, Los Angeles, California, United States, 90079
Engagement, Events & Business Development Manager / VIP Client Manager
Strategic, relationship-driven leader responsible for creating and executing unforgettable brand experiences for VIP clients, key retail partners, and industry stakeholders across the country.
Role Overview This role blends event strategy, experiential marketing, client relationship management, and business development, with a strong focus on cultivating high-value relationships and driving long-term growth through meaningful engagement.
Key Responsibilities VIP Client & Relationship Management
Develop and manage relationships with VIP clients, top retail partners, and key industry stakeholders
Serve as a primary point of contact for select high-value clients, delivering white-glove service and personalized engagement
Design tailored experiences and touchpoints that strengthen loyalty and increase lifetime value
Identify opportunities to upsell, cross-sell, and expand partnerships through relationship-led strategies
Experiential Events & Engagement
Conceptualize, plan, and execute luxury events and experiences nationally (e.g., private showings, trunk shows, destination events, exclusive previews, brand dinners)
Create immersive brand moments that align with the company’s identity, values, and business goals
Collaborate with internal teams and external partners to ensure flawless execution and premium guest experience
Manage event budgets, timelines, vendors, and post-event follow-ups
Business Development & Growth
Support national business development efforts through client engagement strategies and events that drive sales and brand awareness
Identify new opportunities for partnerships, collaborations, and market expansion
Analyze client feedback and engagement data to refine strategies and improve ROI
Work closely with sales leadership to align engagement initiatives with revenue objectives
Brand Representation & Strategy
Act as a brand ambassador at industry events, trade shows, and client functions
Ensure all client interactions and experiences reflect luxury standards and brand positioning
Stay current on luxury, jewelry, and experiential marketing trends to continually elevate offerings
Qualifications & Experience
5+ years of experience in luxury client management, events, experiential marketing, hospitality, or business development
Background in luxury goods, jewelry, fashion, or high-end lifestyle brands strongly preferred
Proven success managing VIP relationships and executing high-touch experiences
Strong business acumen with the ability to link engagement efforts to revenue growth
Exceptional communication, presentation, and interpersonal skills
Highly organized, detail-oriented, and able to manage multiple projects simultaneously
Willingness and ability to travel nationally as required
Salary $100,000 + Bonus #J-18808-Ljbffr
Role Overview This role blends event strategy, experiential marketing, client relationship management, and business development, with a strong focus on cultivating high-value relationships and driving long-term growth through meaningful engagement.
Key Responsibilities VIP Client & Relationship Management
Develop and manage relationships with VIP clients, top retail partners, and key industry stakeholders
Serve as a primary point of contact for select high-value clients, delivering white-glove service and personalized engagement
Design tailored experiences and touchpoints that strengthen loyalty and increase lifetime value
Identify opportunities to upsell, cross-sell, and expand partnerships through relationship-led strategies
Experiential Events & Engagement
Conceptualize, plan, and execute luxury events and experiences nationally (e.g., private showings, trunk shows, destination events, exclusive previews, brand dinners)
Create immersive brand moments that align with the company’s identity, values, and business goals
Collaborate with internal teams and external partners to ensure flawless execution and premium guest experience
Manage event budgets, timelines, vendors, and post-event follow-ups
Business Development & Growth
Support national business development efforts through client engagement strategies and events that drive sales and brand awareness
Identify new opportunities for partnerships, collaborations, and market expansion
Analyze client feedback and engagement data to refine strategies and improve ROI
Work closely with sales leadership to align engagement initiatives with revenue objectives
Brand Representation & Strategy
Act as a brand ambassador at industry events, trade shows, and client functions
Ensure all client interactions and experiences reflect luxury standards and brand positioning
Stay current on luxury, jewelry, and experiential marketing trends to continually elevate offerings
Qualifications & Experience
5+ years of experience in luxury client management, events, experiential marketing, hospitality, or business development
Background in luxury goods, jewelry, fashion, or high-end lifestyle brands strongly preferred
Proven success managing VIP relationships and executing high-touch experiences
Strong business acumen with the ability to link engagement efforts to revenue growth
Exceptional communication, presentation, and interpersonal skills
Highly organized, detail-oriented, and able to manage multiple projects simultaneously
Willingness and ability to travel nationally as required
Salary $100,000 + Bonus #J-18808-Ljbffr