Remote Senior Consumer Experience & Insights Lead

A leading healthcare company is seeking a Senior Consumer Experience Professional to enhance interactions between the company and its members. This remote role involves analyzing data to identify improvements in service delivery, managing multiple projects, and leveraging insights to drive organizational change. Candidates should have at least five years of experience in consumer service operations and strong analytical capabilities using tools like Microsoft Office and VoC platforms. Join us and contribute to our mission of putting health first. #J-18808-Ljbffr