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Remote Senior Consumer Experience & Insights Lead

Humana, Lansing, Michigan, United States

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A healthcare services company is looking for a Senior Consumer Experience Professional to enhance member interactions through data-driven insights. This remote position requires a minimum of five years in consumer services and expertise in Microsoft Office for effective analysis. The role includes managing projects, influencing strategy, and leveraging customer feedback to foster improvements and solutions. Competitive salary provided with bonuses based on performance, alongside comprehensive benefits. #J-18808-Ljbffr