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Remote Senior Consumer Experience & Insights Lead

Humana, Des Moines, Iowa, United States

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A leading healthcare company is seeking a Senior Consumer Experience Professional to enhance member interactions and drive improvements in customer service. In this remote role, you will analyze customer feedback and translate insights into actionable strategies, manage projects effectively, and influence departmental strategy. Applicants should possess at least five years of relevant experience along with strong data analysis skills, including proficiency in Microsoft Office tools. Competitive salary and comprehensive benefits included. #J-18808-Ljbffr