A health-focused organization is looking for a Senior Consumer Experience Professional to enhance member interaction and drive improvements. This remote position requires at least 5 years of relevant experience and expertise in data analysis and consumer service operations. Candidates should be skilled in Microsoft Office and have the ability to translate customer insights into actionable changes. A competitive salary range of $71,100 - $97,800 annually is offered, along with a bonus incentive plan and comprehensive benefits package.
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