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Account Associate - State Farm Agent Team Member

Serena Smith, Bentonville, Arkansas, United States, 72712

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Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bentonville, AR and help customers with their insurance and financial services needs, including:

Auto insurance

Home insurance

Life insurance

Retirement planning

ABOUT OUR AGENCY I’m a proud College of the Ozarks graduate with a B.S. in Business and bring 14 years of State Farm experience into how I lead and serve our customers. Outside of the office, I enjoy spending time golfing with my husband and staying active in the community through my work as a Mercy Hospital Board Member and a member of the Bentonville/Bella Vista Chamber of Commerce.

For our team, we offer a Simple IRA and health benefits, along with a supportive, professional environment rooted in service and community connection. We value integrity, strong relationships, and a commitment to doing the right thing, and we’re looking for team members who want to build a meaningful career while making a positive impact both in the office and in the community.

ROLE DESCRIPTION As Account Associate - State Farm Agent Team Member for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Manage customer accounts and update information in the database.

Assist customers with policy changes and inquiries.

Process insurance claims and follow up with customers on claim status.

Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

Strong organizational skills and attention to detail.

Excellent customer service and communication skills.

Previous experience in insurance or a related field preferred.

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