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Outbound Dialer Admin & Campaign Analytics

Molina Healthcare, Detroit, Michigan, United States, 48228

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A healthcare company is looking for a Dialer Administrator to oversee daily operations of its predictive dialer system in a high-volume contact center. The role involves training new users, managing the dialer for outbound calls, and collaborating with internal teams to optimize calling campaigns. Applicants should have an Associate's Degree and 1-3 years of experience with outbound dialers and contact centers, along with skills in data analytics. The position offers competitive pay and benefits and is located in Detroit, Michigan. #J-18808-Ljbffr