Marketing Operations & Creative Coordinator
C+R Research, Chicago, Illinois, United States, 60290
There’s a reason we’ve been named one of Chicago’s Best Places to work. For 65+ years, C+R has recognized that our people are our greatest asset. Our culture is built on our employees’ curiosity, allowing everyone to grow and cultivate their passions and strengths, while at the same time, collaborating and supporting one another. We truly welcome creative thinking and input from all levels in our organization.
POSITION FUNCTION The Marketing Operations & Creative Coordinator supports the execution and coordination of C+R Research's marketing initiatives by managing day-to-day implementation, production support, and marketing operations tasks across campaigns, conferences, social media, and internal marketing programs. This role works closely with their supervisor and colleagues to ensure seamless execution of all marketing activities.
POSITION RESPONSIBILITIES Marketing Campaign Execution
Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms
Build, schedule, and QA emails, landing pages, and campaign assets in HubSpot using established templates and workflows
Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned
Execute campaign setup, perform QA checks, implement tracking systems, and monitor performance metrics; flag anomalies or issues for strategic review
Maintain marketing calendars, trackers, and documentation to ensure on-time execution and company-wide visibility
Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders
Support website content updates and uploads as directed by the marketing team
Ensure marketing assets are properly organized, labeled, and stored in shared systems
Marketing Operations Support
Support marketing automation and CRM execution tasks as directed
Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms
Support campaign tracking through UTM tagging and data validation
Maintain organized workflows and documentation for marketing processes
Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
Facilitate data collection, compilation, and reporting of post-campaign or post-event performance information for review with the Marketing team
Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI-assisted work is reviewed, edited, and aligned with brand standards and quality expectations
Social Media Execution
Execute day-to-day social media activities by drafting, scheduling, and publishing content across platforms including LinkedIn, company website, and other emerging channels
Monitor engagement and assist with performance tracking and reporting
Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team
Presentation & Creative Production Support
Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes
Format presentation slides for clarity, consistency, and professionalism
Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team
Provide basic design support and layout updates within approved templates and brand standards
Support production of marketing materials by coordinating with internal and freelance designers and vendors
Ensure creative assets are properly versioned and prepared for distribution or print
Conference & Event Support
Coordinate logistics and supplies for conferences, sponsorships, and virtual events
Manage timelines, deadlines, and asset checklists for event-related marketing
Prepare, organize, and ship booth materials, signage, and promotional assets
Support speaker coordination, including slide content and formatting
Assist with post-event follow-up activities, including email deployment and CRM uploads
Other Duties
Keep up-to-date and knowledgeable about clients' businesses, industries, marketing research, and technological advancements
Contribute ideas and suggestions for improving marketing efficiency and processes
Keep abreast of industry changes
Share knowledge and experience with C+R staff
Special projects as required
SKILLS & EXPERIENCE
2+ years of experience in marketing coordination, marketing support, preferably in B2B marketing, professional services, or consulting
Excellent proficiency with Microsoft PowerPoint and Microsoft Office products
Experience with Adobe Creative Suite, including Acrobat, Photoshop, Illustrator, and InDesign
Experience with email platforms, CMS, CRM, or marketing automation tools (HubSpot experience preferred)
Strong writing and editing skills with the ability to craft clear, engaging messaging and calls to action
Familiarity with A/B testing, campaign performance metrics, and reporting dashboards
Basic understanding of Google Analytics, UTM tracking, and campaign measurement best practices
Familiarity with AI tools (ChatGPT, Claude, Jasper, or similar) for content assistance and workflow optimization
Strong organizational, project coordination, and follow-up skills with ability to manage multiple tasks and deadlines simultaneously
High attention to detail and strong quality assurance skills
Strong written and verbal communication skills
This position requires the ability to lift a minimum of 50lbs. and maneuver large, cumbersome equipment
Energetic and enthusiastic self-starter able to work autonomously and take initiative
Resourceful with a strong interest in marketing operations and execution
Positive, engaged, and collaborative attitude
EDUCATION Bachelor’s degree in Design, Marketing, Communications, or other creative field or equivalent experience.
WORKING CONDITIONS Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
APPLICATION INSTRUCTIONS Please submit cover letter, resume and salary requirements or history to jobs@crresearch.com and include the job title in the subject line.
No 3rd party applications will be considered.
This position is not eligible for sponsorship or OPT.
C+R Research provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, C+R Research complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
C+R Research expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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POSITION FUNCTION The Marketing Operations & Creative Coordinator supports the execution and coordination of C+R Research's marketing initiatives by managing day-to-day implementation, production support, and marketing operations tasks across campaigns, conferences, social media, and internal marketing programs. This role works closely with their supervisor and colleagues to ensure seamless execution of all marketing activities.
POSITION RESPONSIBILITIES Marketing Campaign Execution
Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms
Build, schedule, and QA emails, landing pages, and campaign assets in HubSpot using established templates and workflows
Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned
Execute campaign setup, perform QA checks, implement tracking systems, and monitor performance metrics; flag anomalies or issues for strategic review
Maintain marketing calendars, trackers, and documentation to ensure on-time execution and company-wide visibility
Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders
Support website content updates and uploads as directed by the marketing team
Ensure marketing assets are properly organized, labeled, and stored in shared systems
Marketing Operations Support
Support marketing automation and CRM execution tasks as directed
Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms
Support campaign tracking through UTM tagging and data validation
Maintain organized workflows and documentation for marketing processes
Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments
Facilitate data collection, compilation, and reporting of post-campaign or post-event performance information for review with the Marketing team
Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI-assisted work is reviewed, edited, and aligned with brand standards and quality expectations
Social Media Execution
Execute day-to-day social media activities by drafting, scheduling, and publishing content across platforms including LinkedIn, company website, and other emerging channels
Monitor engagement and assist with performance tracking and reporting
Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team
Presentation & Creative Production Support
Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes
Format presentation slides for clarity, consistency, and professionalism
Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team
Provide basic design support and layout updates within approved templates and brand standards
Support production of marketing materials by coordinating with internal and freelance designers and vendors
Ensure creative assets are properly versioned and prepared for distribution or print
Conference & Event Support
Coordinate logistics and supplies for conferences, sponsorships, and virtual events
Manage timelines, deadlines, and asset checklists for event-related marketing
Prepare, organize, and ship booth materials, signage, and promotional assets
Support speaker coordination, including slide content and formatting
Assist with post-event follow-up activities, including email deployment and CRM uploads
Other Duties
Keep up-to-date and knowledgeable about clients' businesses, industries, marketing research, and technological advancements
Contribute ideas and suggestions for improving marketing efficiency and processes
Keep abreast of industry changes
Share knowledge and experience with C+R staff
Special projects as required
SKILLS & EXPERIENCE
2+ years of experience in marketing coordination, marketing support, preferably in B2B marketing, professional services, or consulting
Excellent proficiency with Microsoft PowerPoint and Microsoft Office products
Experience with Adobe Creative Suite, including Acrobat, Photoshop, Illustrator, and InDesign
Experience with email platforms, CMS, CRM, or marketing automation tools (HubSpot experience preferred)
Strong writing and editing skills with the ability to craft clear, engaging messaging and calls to action
Familiarity with A/B testing, campaign performance metrics, and reporting dashboards
Basic understanding of Google Analytics, UTM tracking, and campaign measurement best practices
Familiarity with AI tools (ChatGPT, Claude, Jasper, or similar) for content assistance and workflow optimization
Strong organizational, project coordination, and follow-up skills with ability to manage multiple tasks and deadlines simultaneously
High attention to detail and strong quality assurance skills
Strong written and verbal communication skills
This position requires the ability to lift a minimum of 50lbs. and maneuver large, cumbersome equipment
Energetic and enthusiastic self-starter able to work autonomously and take initiative
Resourceful with a strong interest in marketing operations and execution
Positive, engaged, and collaborative attitude
EDUCATION Bachelor’s degree in Design, Marketing, Communications, or other creative field or equivalent experience.
WORKING CONDITIONS Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
APPLICATION INSTRUCTIONS Please submit cover letter, resume and salary requirements or history to jobs@crresearch.com and include the job title in the subject line.
No 3rd party applications will be considered.
This position is not eligible for sponsorship or OPT.
C+R Research provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, C+R Research complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
C+R Research expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
#J-18808-Ljbffr