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Marketing Operations & Creative Coordinator

Multicultural Marketing Resources, Inc., Chicago, Illinois, United States, 60290

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Marketing Operations & Creative Coordinator Company or Employer: C+R Research

Job Location: Chicago, IL

The Marketing Operations & Creative Coordinator supports the execution and coordination of C+R Research’s marketing initiatives by managing day‑to‑day implementation, production support, and marketing operations tasks across campaigns, conferences, social media, and internal marketing programs. This role works closely with their supervisor and colleagues to ensure seamless execution of all marketing activities.

Position Responsibilities Marketing Campaign Execution

Support the execution of multichannel marketing campaigns that drive engagement and support lead generation efforts across email, website, blogs, newsletters, and social platforms

Build, schedule, and QA emails, landing pages, and campaign assets in HubSpot using established templates and workflows

Create content for email marketing, blogs, and newsletters for review and approval; assemble assets and execute distribution schedules as assigned

Execute campaign setup, perform QA checks, implement tracking systems, and monitor performance metrics; flag anomalies or issues for strategic review

Maintain marketing calendars, trackers, and documentation to ensure on‑time execution and company‑wide visibility

Coordinate asset requests, approvals, and handoffs between marketing, design, vendors, and internal stakeholders

Support website content updates and uploads as directed by the marketing team

Ensure marketing assets are properly organized, labeled, and stored in shared systems

Marketing Operations Support

Support marketing automation and CRM execution tasks as directed

Create and manage lists, segments, workflows, scoring models, and lead lifecycle stages across platforms

Support campaign tracking through UTM tagging and data validation

Maintain organized workflows and documentation for marketing processes

Monitor campaign performance and support dashboard creation in tools like HubSpot and other reporting environments

Facilitate data collection, compilation, and reporting of post‑campaign or post‑event performance information for review with the Marketing team

Utilize AI tools strategically to enhance content development, streamline workflows, and improve productivity; ensure all AI‑assisted work is reviewed, edited, and aligned with brand standards and quality expectations

Social Media Execution

Execute day‑to‑day social media activities by drafting, scheduling, and publishing content across platforms including LinkedIn, company website, and other emerging channels

Monitor engagement and assist with performance tracking and reporting

Stay informed of emerging digital media trends, tools, and practices and share relevant insights with the marketing team

Presentation & Creative Production Support

Build and update PowerPoint presentations using approved templates and brand guidelines for conferences, webinars, and internal purposes

Format presentation slides for clarity, consistency, and professionalism

Edit and update design elements using Adobe Creative Suite within established graphic frameworks and brand standards provided by the Marketing team

Provide basic design support and layout updates within approved templates and brand standards

Support production of marketing materials by coordinating with internal and freelance designers and vendors

Ensure creative assets are properly versioned and prepared for distribution or print

Conference & Event Support

Coordinate logistics and supplies for conferences, sponsorships, and virtual events

Manage timelines, deadlines, and asset checklists for event‑related marketing

Prepare, organize, and ship booth materials, signage, and promotional assets

Support speaker coordination, including slide content and formatting

Assist with post‑event follow‑up activities, including email deployment and CRM uploads

Other Duties

Keep up‑to‑date and knowledgeable about clients’ businesses, industries, marketing research, and technological advancements

Contribute ideas and suggestions for improving marketing efficiency and processes

Keep abreast of industry changes

Share knowledge and experience with C+R staff

Special projects as required

Regular attendance

Skills and Experience

2+ years of experience in marketing coordination, marketing support, preferably in B2B marketing, professional services, or consulting

Excellent proficiency with Microsoft PowerPoint and Microsoft Office products

Experience with Adobe Creative Suite, including Acrobat, Photoshop, Illustrator, and InDesign

Experience with email platforms, CMS, CRM, or marketing automation tools (HubSpot experience preferred)

Strong writing and editing skills with the ability to craft clear, engaging messaging and calls to action

Familiarity with A/B testing, campaign performance metrics, and reporting dashboards

Basic understanding of Google Analytics, UTM tracking, and campaign measurement best practices

Familiarity with AI tools (ChatGPT, Claude, Jasper, or similar) for content assistance and workflow optimization

Strong organizational, project coordination, and follow‑up skills with ability to manage multiple tasks and deadlines simultaneously

High attention to detail and strong quality assurance skills

Strong written and verbal communication skills

This position requires the ability to lift a minimum of 50 lbs. and maneuver large, cumbersome equipment

Energetic and enthusiastic self‑starter able to work autonomously and take initiative

Resourceful with a strong interest in marketing operations and execution

Positive, engaged, and collaborative attitude

Education Required Bachelor’s degree in Marketing, Communications, or other creative field or equivalent experience.

Please submit cover letter, resume and salary requirements to jobs@crresearch.com and include the job title in the subject line.

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