Logo
job logo

Service Advisor Express Lane

Valley Nissan, Longmont, Colorado, us, 80502

Save Job

Prestige Chrysler Dodge Ram Jeep

is seeking an experienced Service Advisor in Express Lane with a working knowledge of our brands, and the desire to succeed in a team based environment. We are looking for someone with a sound foundation of professionalism, who is extremely well organized and able to handle a high energy workload, able to remain calm under pressure.

We Offer

Industry leading pay based on experience

Medical & Dental Insurance, HSA Options

Employee discounts

Paid vacation time

Closed Sundays

Fun and fast paced work environment

Requirements

Must have 1-3 years Dealership experience with Chrysler Dodge Ram Jeep products

Proficiency managing high levels of service agreement related work orders

Must be proficient with DealerTrack, Xtime, Google Sheets, Office, etc.

Have excellent written and verbal communication skills

Prioritize Integrity and Customer Satisfaction

A desire for a long term career with a growing organization

Personal and professional Honesty

Have a valid driver’s license

Responsibilities

Greet customers promptly, in person and on on the phone

Obtain customer and vehicle information accurately, every time

Clearly record all vehicle symptoms as described by the customer accurately, every time

Prepare a complete and accurate estimate of cost for labor and parts, determine method of payment

Establish timelines, setting yourself and the customer up for success

Monitor the progress of each vehicle throughout the service, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order, and that keys are located before customer is called to come pick up

Explain all completed work and charges to customers, make sure all paperwork is clean and in order

We are looking to add a stable long term person to our team, if you fit the above listed requirements our Prestige Family owned dealership is excited about speaking with you! Please email resume or inquiries to mberryhill@prestigedodge.com - Thank you!

#J-18808-Ljbffr