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Customer Success Account Executive (Remote, US-based)

Liquibase, Austin, Texas, us, 78716

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Overview Liquibase is the leader in Database DevOps. Downloaded more than 100 million times, our software enables DevOps teams around the globe to accelerate software delivery by automating database updates, security, and governance.

We're hiring a Customer Success Account Executive to own and grow relationships with our Enterprise and Fortune 500 customers. This is a sales role with territory ownership—you'll carry an annual quota focused on expansion, renewal, and net revenue retention while ensuring customers realize full value from Liquibase.

You're a Customer Success rep that wants to make customers successful, build new pipeline with existing customers, and close renewals and expansion deals.

What You'll Be Doing With Customers

Build strategic relationships with VP and C-suite executives

Develop and execute customer success strategies that drive adoption and expansion

Serve as the customer's advocate and trusted advisor

Identify and close expansion opportunities through genuine understanding of customer challenges

Manage renewal cycles and protect existing revenue

Spend time onsite with executives and customers

At Liquibase

Develop and execute territory plans

Manage pipeline and revenue forecasting

Maintain customer and deal information in HubSpot

Align with VP of Sales on territory strategy

Partner with Technical Advisors to drive product adoption

Must Haves

5+ years in technical account management, customer success, or technical sales—with quota experience

Building net new pipeline with existing opportunities

Managing relationships and renewals with Fortune 1000 customers

Working knowledge of DevOps toolchains, CI/CD, database management, or application development workflows

Proven track record of executive-level relationship developmentComfort engaging both hands-on engineers and VP/C-suite stakeholders

Genuine curiosity about how technical teams work

Bachelor's degree or equivalent experience

Perks Of Life At Liquibase

Remote First culture with potential for company-wide in-person gatherings

Home office allowance

Meaningful equity

Comprehensive health, vision, and dental benefits (country dependent)

Generous paid time off and paid holidays

401k match program (US only)

No punks, no jerks culture

Growth opportunities within the company

Company Overview A career at Liquibase means joining a fast-growing company on the front lines of DevOps. Our vision is to be the easiest, safest, and most powerful community-led database change management solution. We foster a culture rooted in open-source values: freedom, choice, transparency, and meritocracy.

Want to help the software world move faster? You've found the right place.

Eligible candidates may be subject to criminal history checks, conducted in accordance with applicable local, state, and federal law.

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