Staff Product Manager - AI SaaS Collaboration
General Motors of Canada, Warren, Michigan, United States, 48091
Job Description
The Role
The SaaS Collaboration Engineering Team within GM’s Core IT organization is looking for a Staff level Product Manager. Responsible for managing a distinct set of IT tools focused on Enterprise AI Tools.
The successful candidate will demonstrate the ability to own the end-to-end product lifecycle for their suite of designated tools. Each will partner with key senior stakeholders to deliver modern, intuitive and scalable experiences while ensuring strong governance, measurable value, and high adoption across a global, diverse workforce.
What You’ll Do Product Strategy & Leadership
Define and own the long-term product vision and multi-year roadmap for GM’s Core IT Enterprise AI tools.
Translate IT strategies into prioritized product outcomes, clear use cases, and measurable business value.
Serve as a thought leader influencing product direction and strategy.
Collaborate closely with engineering, UX, change management, and operations to ensure on-time, high-quality delivery and resilient, supportable solutions.
Executive & Business Partnership
Partner with senior leaders to shape strategy, clarify priorities, and align on desired outcomes and success metrics.
Lead discovery and framing of complex problems, synthesizing user research, analytics, and stakeholder input into clear problem statements and solution approaches.
Influence decision-making across collaboration, infrastructure, data, security, legal and compliance stakeholders, driving consensus on roadmap, investment and risk posture.
Vendor & Platform Strategy
Manage strategic relationships with vendors and key partners.
Lead fit-gap analysis, build‑vs‑buy decisions, and business cases for new capabilities and platform investments.
Drive vendor accountability for roadmap alignment, delivery quality, security, innovation and value realization, including SLAs and performance metrics.
Monitor the external market for technologies, identifying opportunities to pilot and scale new capabilities.
Value Realization & Optimization
Define and track KPIs to measure adoption, engagement, quality, productivity and impact (e.g., time saved, reduced manual effort, improved decision speed).
Use analytics, user feedback and experimentation to continuously optimise product performance and user experience.
Proactively identify low‑value, redundant or underused tools and features and lead efforts to rationalise, simplify or retire them.
Employee Digital Experience Leadership
Champion a consistent, intuitive and personalised employee and manager experience across platforms and endpoints (desktop, mobile, web).
Partner with UX, change management and communications teams to design user‑centric experiences and drive awareness, adoption and sustained behaviour change.
Ensure solutions scale globally, support diverse workstyles (remote, hybrid, on‑site) and meet accessibility and localisation needs.
Your Skills and Abilities (Required Qualifications)
Experience leading Enterprise AI Tools: supporting tools within the AI technology space such as MoveWorks, Serval and Glean.
Bachelor’s degree in Business, Information Systems, Computer Science, Human‑Computer Interaction, Technology Management, related field or equivalent work experience.
7+ years of relevant experience in product management, digital workplace/collaboration platforms, SaaS applications or enterprise technology roles.
Demonstrated hands‑on experience using tools like Jira to manage complex backlogs, multiple workstreams and cross‑team delivery.
Strong understanding of collaboration and productivity use cases, digital employee experience and end‑user support models.
Excellent communication, facilitation and storytelling skills, with the ability to engage both technical and non‑technical audiences.
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience supporting large, global organisations with diverse roles, regions and environments.
Experience leading SaaS transformations, migrations from on‑prem or legacy tools to modern cloud collaboration and AI platforms.
Background in user research, service design or design thinking for digital employee experiences.
Experience working closely with security, legal and compliance teams on collaboration and AI‑related risks.
Master’s degree in Business, Information Systems, Computer Science, Human‑Computer Interaction, Technology Management or related field.
Strategic product leadership with the ability to define vision, set direction and drive execution.
Executive‑level communication and influence, including the ability to build business cases and drive consensus.
Strong business and technology acumen related to collaboration, productivity and digital employee experience.
AI‑first and employee‑experience mindset, focused on simplifying work and augmenting human potential.
Data‑driven decision‑making using quantitative and qualitative insights.
Comfort navigating ambiguity and change, with a bias toward experimentation, learning and iterative improvement.
Company Vehicle Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation programme, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: programme participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
GM does not provide immigration‑related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager). This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview From day one, we’re looking out for your well‑being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non‑Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non‑discriminatory basis without regard to sex, race, colour, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role‑related assessment(s) and/or a pre‑employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1‑800‑865‑7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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The successful candidate will demonstrate the ability to own the end-to-end product lifecycle for their suite of designated tools. Each will partner with key senior stakeholders to deliver modern, intuitive and scalable experiences while ensuring strong governance, measurable value, and high adoption across a global, diverse workforce.
What You’ll Do Product Strategy & Leadership
Define and own the long-term product vision and multi-year roadmap for GM’s Core IT Enterprise AI tools.
Translate IT strategies into prioritized product outcomes, clear use cases, and measurable business value.
Serve as a thought leader influencing product direction and strategy.
Collaborate closely with engineering, UX, change management, and operations to ensure on-time, high-quality delivery and resilient, supportable solutions.
Executive & Business Partnership
Partner with senior leaders to shape strategy, clarify priorities, and align on desired outcomes and success metrics.
Lead discovery and framing of complex problems, synthesizing user research, analytics, and stakeholder input into clear problem statements and solution approaches.
Influence decision-making across collaboration, infrastructure, data, security, legal and compliance stakeholders, driving consensus on roadmap, investment and risk posture.
Vendor & Platform Strategy
Manage strategic relationships with vendors and key partners.
Lead fit-gap analysis, build‑vs‑buy decisions, and business cases for new capabilities and platform investments.
Drive vendor accountability for roadmap alignment, delivery quality, security, innovation and value realization, including SLAs and performance metrics.
Monitor the external market for technologies, identifying opportunities to pilot and scale new capabilities.
Value Realization & Optimization
Define and track KPIs to measure adoption, engagement, quality, productivity and impact (e.g., time saved, reduced manual effort, improved decision speed).
Use analytics, user feedback and experimentation to continuously optimise product performance and user experience.
Proactively identify low‑value, redundant or underused tools and features and lead efforts to rationalise, simplify or retire them.
Employee Digital Experience Leadership
Champion a consistent, intuitive and personalised employee and manager experience across platforms and endpoints (desktop, mobile, web).
Partner with UX, change management and communications teams to design user‑centric experiences and drive awareness, adoption and sustained behaviour change.
Ensure solutions scale globally, support diverse workstyles (remote, hybrid, on‑site) and meet accessibility and localisation needs.
Your Skills and Abilities (Required Qualifications)
Experience leading Enterprise AI Tools: supporting tools within the AI technology space such as MoveWorks, Serval and Glean.
Bachelor’s degree in Business, Information Systems, Computer Science, Human‑Computer Interaction, Technology Management, related field or equivalent work experience.
7+ years of relevant experience in product management, digital workplace/collaboration platforms, SaaS applications or enterprise technology roles.
Demonstrated hands‑on experience using tools like Jira to manage complex backlogs, multiple workstreams and cross‑team delivery.
Strong understanding of collaboration and productivity use cases, digital employee experience and end‑user support models.
Excellent communication, facilitation and storytelling skills, with the ability to engage both technical and non‑technical audiences.
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience supporting large, global organisations with diverse roles, regions and environments.
Experience leading SaaS transformations, migrations from on‑prem or legacy tools to modern cloud collaboration and AI platforms.
Background in user research, service design or design thinking for digital employee experiences.
Experience working closely with security, legal and compliance teams on collaboration and AI‑related risks.
Master’s degree in Business, Information Systems, Computer Science, Human‑Computer Interaction, Technology Management or related field.
Strategic product leadership with the ability to define vision, set direction and drive execution.
Executive‑level communication and influence, including the ability to build business cases and drive consensus.
Strong business and technology acumen related to collaboration, productivity and digital employee experience.
AI‑first and employee‑experience mindset, focused on simplifying work and augmenting human potential.
Data‑driven decision‑making using quantitative and qualitative insights.
Comfort navigating ambiguity and change, with a bias toward experimentation, learning and iterative improvement.
Company Vehicle Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation programme, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: programme participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
GM does not provide immigration‑related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager). This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview From day one, we’re looking out for your well‑being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non‑Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non‑discriminatory basis without regard to sex, race, colour, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role‑related assessment(s) and/or a pre‑employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1‑800‑865‑7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
#J-18808-Ljbffr