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East Coast Strategic Alliances Manager

CallTower, Chicago, Illinois, United States, 60290

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Position Summary The Strategic Alliances Manager is a critical role responsible for driving revenue growth and fostering collaboration within CallTower’s North America and EMEA Solutions Broker ecosystem. This role focuses on building and expanding relationships with Technology Solutions Brokers (TSDs) and focus partnerships to maximize revenue opportunities and strengthen CallTower’s market presence.

The mission of this role is to strategically align with key partners, drive joint selling efforts, and increase CallTower’s adoption and marketplace knowledge. The Strategic Alliances Manager will work closely with CallTower’s Sales, Marketing, Product, and Solution Architect teams to ensure alignment with company goals and objectives.

This position requires a mix of strategic thinking, relationship-building, and execution to deliver measurable results. The ideal candidate will have a strong understanding of solution selling, exceptional communication skills, and a passion for driving business growth through partnerships.

Essential Duties

Revenue Growth: Achieve assigned revenue quotas by expanding sales productivity through partnerships with Technology Solutions Brokers (TSDs) and focus partnerships

Strategic Planning and Reporting: Develop and execute comprehensive business plans that seamlessly combine strategic vision with actionable initiatives to drive growth and deliver measurable results

Partner Collaboration: Build and nurture relationships with key partners, aligning with their executives and sales teams to drive joint selling efforts

Pipeline Development: Collaborate with partners to develop sales pipelines, qualify opportunities, and create tailored solution sets for prospects

Market Expansion: Identify specific geographic areas for partner recruitment and evaluate high-performing and under-performing regions, taking necessary actions to address these evaluations

Thought Leadership: Engage with industry influencers and elevate CallTower’s brand awareness through webinars, social media, and other channels

Reporting & Analysis: Provide accurate sales forecasts, prepare reports on partner performance, and conduct quarterly business reviews

Enablement: Create and deliver partner enablement programs

Cross-Functional Collaboration: Act as a liaison between external partners and internal teams, including Sales, Product, Solution Architects, and Marketing

Skills/Qualifications

Bachelor’s degree in business, communication, or a related field, or equivalent experience

5+ years of experience in partner enablement, channel development, or strategic alliances, with a proven track record of success

Strong understanding of voice, data, and cloud communications solutions

Proven ability to deliver revenue against an agreed plan and manage sales pipelines effectively

Outstanding consultative selling abilities and excellent interpersonal skills with executive-level customers and partners

Responsibilities include qualifying opportunities with Cisco, Microsoft, and other strategic relationships to recruit sellers, specialists, aligning with key executives, joint sales calls, collaborating on sales pipeline development and developing prospect solution sets

Exceptional communication, relationship-building, and presentation skills, with the ability to effectively present in both small and large forums

Experience with sales methodologies, funnel management, and sales enablement strategies

Strong financial acumen with the ability to adhere to profitability and margin goals

Proficiency in CRM tools (Salesforce.com)

Provide accurate sales forecasts and perform margin management

Exceptional communication, presentation, and relationship-building skills

Ability to work collaboratively in a results-driven, team-oriented environment

Strong Microsoft Office skills, including Excel, Word, and PowerPoint

Benefits

Annual market compensation evaluation

85% employer paid medical plans (HDHP and PPO options)

Dental and vision coverage

PTO accrual starts day one

100% 401(k) match on first 4%

Paid parental leave

100% employer paid life insurance, LTD, EAP, telehealth, and gym pass

Salary $119,000 to $137,000 per year

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