Empower. Unite. Care.
About MetroPlusHealth MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work proud of what you do every day. MetroPlusHealth is a wholly‑owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, and serves residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island.
Position Overview The Medicare Sales Representative II provides greater access to health insurance by offering education and assistance to Medicare individuals. This role focuses on health education, distribution of materials, health screening coordination, facilitated enrollment, and support with recertification.
Work Shifts 9:00 A.M – 5:00 P.M
Duties & Responsibilities
Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth’s Medicare product.
Understand and apply all policies and procedures pertaining to:
Disclosures and provisions of the MetroPlusHealth Medicare product.
Enrollment and disenrollment.
Conduct home visits and personalized appointments as needed to complete the enrollment process.
Market MetroPlusHealth Medicare line of business on‑site at hospitals, senior centers, assisted living facilities, community events and other designated sites.
Understand the covered benefits, non‑covered benefits, exclusions, and exemptions.
Educate enrollees on all aspects of the plan and answer questions regarding its features and benefits.
Keep informed and adhere to current marketing activity guidelines set forth by various regulatory agencies, providing enrollees with all corresponding materials and documentation.
Complete applications and field reports such as presumptive eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner.
Work closely with Outreach Representatives, Customer Service Representatives, Eligibility Representatives and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments.
Establish and maintain a positive working relationship with facility and site staff, community and provider organizations, as well as City and State regulatory agencies.
Assist members in accessing health care, transportation needs and other services or issues that arise.
Conduct and participate in telemarketing/outreach efforts as required.
Provide detailed reports of production and outreach activities.
Develop a presence in the local community to help generate enrollments.
Make presentations to large groups of seniors.
Required to complete annual Medicare training.
Minimum Qualifications
High School Diploma or GED (College degree or coursework preferred).
3–5 years of sales/customer relations experience required.
Medicare sales experience preferred.
Public speaking experience.
Excellent organizational, written and communication skills.
Excellent verbal and presentation skills.
Excellent problem‑solving skills.
Highly motivated and goal driven.
Ability to work in a multi‑ethnic, multi‑cultural environment.
Sensitivity to chronic conditions and disabilities.
Bi‑Lingual and Multilingual a plus.
Self‑confident, independent thinker with a professional presentation of self.
Demonstrated flexibility and willingness to learn.
Ability to coordinate and execute sales events.
Assist with departmental projects when needed.
Computer skills (Excel, PowerPoint, Word, Microsoft Teams) required.
Must possess a valid NYS Life, Accident and Health Agent License at the time of employment, and maintain it with no lapse in coverage.
Valid NYS Driver’s License is a plus.
Benefits
Comprehensive health benefits for employees hired to work 20+ hours per week.
Retirement savings and pension plans.
Paid holidays and vacation in accordance with employees’ collectively bargained contracts.
Loan forgiveness programs for eligible employees.
College tuition discounts and professional development opportunities.
College savings program.
Union benefits for eligible titles.
Multiple employee discount programs.
Commuter benefits programs.
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About MetroPlusHealth MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work proud of what you do every day. MetroPlusHealth is a wholly‑owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, and serves residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island.
Position Overview The Medicare Sales Representative II provides greater access to health insurance by offering education and assistance to Medicare individuals. This role focuses on health education, distribution of materials, health screening coordination, facilitated enrollment, and support with recertification.
Work Shifts 9:00 A.M – 5:00 P.M
Duties & Responsibilities
Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth’s Medicare product.
Understand and apply all policies and procedures pertaining to:
Disclosures and provisions of the MetroPlusHealth Medicare product.
Enrollment and disenrollment.
Conduct home visits and personalized appointments as needed to complete the enrollment process.
Market MetroPlusHealth Medicare line of business on‑site at hospitals, senior centers, assisted living facilities, community events and other designated sites.
Understand the covered benefits, non‑covered benefits, exclusions, and exemptions.
Educate enrollees on all aspects of the plan and answer questions regarding its features and benefits.
Keep informed and adhere to current marketing activity guidelines set forth by various regulatory agencies, providing enrollees with all corresponding materials and documentation.
Complete applications and field reports such as presumptive eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner.
Work closely with Outreach Representatives, Customer Service Representatives, Eligibility Representatives and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments.
Establish and maintain a positive working relationship with facility and site staff, community and provider organizations, as well as City and State regulatory agencies.
Assist members in accessing health care, transportation needs and other services or issues that arise.
Conduct and participate in telemarketing/outreach efforts as required.
Provide detailed reports of production and outreach activities.
Develop a presence in the local community to help generate enrollments.
Make presentations to large groups of seniors.
Required to complete annual Medicare training.
Minimum Qualifications
High School Diploma or GED (College degree or coursework preferred).
3–5 years of sales/customer relations experience required.
Medicare sales experience preferred.
Public speaking experience.
Excellent organizational, written and communication skills.
Excellent verbal and presentation skills.
Excellent problem‑solving skills.
Highly motivated and goal driven.
Ability to work in a multi‑ethnic, multi‑cultural environment.
Sensitivity to chronic conditions and disabilities.
Bi‑Lingual and Multilingual a plus.
Self‑confident, independent thinker with a professional presentation of self.
Demonstrated flexibility and willingness to learn.
Ability to coordinate and execute sales events.
Assist with departmental projects when needed.
Computer skills (Excel, PowerPoint, Word, Microsoft Teams) required.
Must possess a valid NYS Life, Accident and Health Agent License at the time of employment, and maintain it with no lapse in coverage.
Valid NYS Driver’s License is a plus.
Benefits
Comprehensive health benefits for employees hired to work 20+ hours per week.
Retirement savings and pension plans.
Paid holidays and vacation in accordance with employees’ collectively bargained contracts.
Loan forgiveness programs for eligible employees.
College tuition discounts and professional development opportunities.
College savings program.
Union benefits for eligible titles.
Multiple employee discount programs.
Commuter benefits programs.
#J-18808-Ljbffr