Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.
Our client, INVID, is looking for an IT Sales Account Executive.
Job Title
IT Sales Account Executive Schedule
Monday to Friday Work Modality
Hybrid (2-3 days in office) Location
San Juan, PR Salary
$45k-60k + Commissions Essential Duties and Responsibilities
Conducts proactive consultative needs analysis with new and existing customers. Ability to communicate effectively via telephone and email by actively listening and speaking to the customer. Represent our products and actively contact us via phone to introduce our services and software, increase brand awareness, and identify possible prospects. Willingness to learn about our services and products to introduce key points to prospects. Answers incoming customer calls. Calls must be handled in a timely and professional manner and by company policies and procedures. Achieves all sales standards set for the department by following the established departmental procedures. Demonstrates a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers at every sales opportunity. Responds to customer doubts and/or complaints professionally; attempts to resolve complaints successfully and upselling in accordance with established guidelines. Identify areas of improvement in the sales department and assist in creating and implementing solutions. Complete and maintain accurate sales projections, data gathering, and reports for the Sales Manager. Assist the Sales Manager in completing sales projects on an as-needed basis. Ability to create, add, edit, and troubleshoot within the client system (CRM). Maintain daily sales activities and comment on progress, update detailed client information, keep track of all communications, and filter active prospects by their tags. Conduct Post-Sale Follow-up (call the customer to ensure the proposal, agreement, or contract start date, amounts, and time are correct) in coordination with service delivery. Conduct ongoing customer needs analysis and research of customer requirements through first-party resources. Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items. Conduct regular customer review calls as per customer review procedure and follow up as necessary. Perform routine follow-up calls to hit Renewal Sales Goals as per renewal procedure. Perform reporting functions on an ongoing and timely basis, including quotes, appointments, and renewals. Education and/or Experience
Bachelor\'s degree (B.A.) in Marketing, and four (4) to eight (8) years or more of sales experience. A high level of customer service experience or equivalent education and experience. Other Qualifications
Bilingual (Must speak, write, and read fluently in English and Spanish) Working Knowledge of Microsoft Word, Excel, and PowerPoint Must enjoy talking to people Technology-oriented (Experience in the Technology or Software Development Industry preferred) Important
Must be a U.S. citizen and a U.S. resident This job works on a hybrid work modality (San Juan, Puerto Rico) Must have a valid driver\'s license Registration
El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Registration at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.
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IT Sales Account Executive Schedule
Monday to Friday Work Modality
Hybrid (2-3 days in office) Location
San Juan, PR Salary
$45k-60k + Commissions Essential Duties and Responsibilities
Conducts proactive consultative needs analysis with new and existing customers. Ability to communicate effectively via telephone and email by actively listening and speaking to the customer. Represent our products and actively contact us via phone to introduce our services and software, increase brand awareness, and identify possible prospects. Willingness to learn about our services and products to introduce key points to prospects. Answers incoming customer calls. Calls must be handled in a timely and professional manner and by company policies and procedures. Achieves all sales standards set for the department by following the established departmental procedures. Demonstrates a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers at every sales opportunity. Responds to customer doubts and/or complaints professionally; attempts to resolve complaints successfully and upselling in accordance with established guidelines. Identify areas of improvement in the sales department and assist in creating and implementing solutions. Complete and maintain accurate sales projections, data gathering, and reports for the Sales Manager. Assist the Sales Manager in completing sales projects on an as-needed basis. Ability to create, add, edit, and troubleshoot within the client system (CRM). Maintain daily sales activities and comment on progress, update detailed client information, keep track of all communications, and filter active prospects by their tags. Conduct Post-Sale Follow-up (call the customer to ensure the proposal, agreement, or contract start date, amounts, and time are correct) in coordination with service delivery. Conduct ongoing customer needs analysis and research of customer requirements through first-party resources. Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items. Conduct regular customer review calls as per customer review procedure and follow up as necessary. Perform routine follow-up calls to hit Renewal Sales Goals as per renewal procedure. Perform reporting functions on an ongoing and timely basis, including quotes, appointments, and renewals. Education and/or Experience
Bachelor\'s degree (B.A.) in Marketing, and four (4) to eight (8) years or more of sales experience. A high level of customer service experience or equivalent education and experience. Other Qualifications
Bilingual (Must speak, write, and read fluently in English and Spanish) Working Knowledge of Microsoft Word, Excel, and PowerPoint Must enjoy talking to people Technology-oriented (Experience in the Technology or Software Development Industry preferred) Important
Must be a U.S. citizen and a U.S. resident This job works on a hybrid work modality (San Juan, Puerto Rico) Must have a valid driver\'s license Registration
El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Registration at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.
#J-18808-Ljbffr