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Account Manager

Singer Equipment Company, Agawam, Massachusetts, us, 01001

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Job Description Singer Kittredge Agawam, 100 Bowles Road, Agawam, Massachusetts, United States of America

Posted Wednesday, February 11, 2026 at 5:00 AM

Why Singer? Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

We are the proud recipient of the Foodservice and Supplies Dealer of the Year award for 2023. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Why You’ll Love Working Here:

Make a Difference:

Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.

Collaborative Spirit:

Be part of a supportive and dynamic team environment.

Growth Opportunities:

Develop your skills and advance your career in a dynamic industry.

Competitive Compensation & Benefits:

Enjoy a rewarding package that reflects your contributions.

The Account Manager will be responsible for achieving company sales growth objectives (budgeted top-line and gross profit margin) by creating and maintaining new long-term relationships with elevated customers in which resources are focused based upon the development of deep and long- term mutually beneficial business partnerships.

ESSENTIAL FUNCTIONS

Responsible for achieving company sales growth objectives through the development and execution of an action plan for the identification and integration of new partnerships

Identify and research prospective accounts in assigned market

New accounts are not limited to healthcare, luxury and boutique hotels, multi-unit restaurant groups, independent restaurants, and country clubs inside the Singer Equipment Distribution area

Work collaboratively with other enterprise sales functions/divisions to leverage and maximize sales potential with respective account base

Execute with a high level of accuracy, timeliness and with minimal errors the daily order process for designated accounts utilizing the company ERP (TRX) System and AutoQuotes

Develop and maintain a thorough knowledge of the Company’s available resources, ERP System, products, policy and pricing structures

Professionally engage with cross functional leadership to ensure that issues are resolved quickly and efficiently ensuring that commitments are met on time

Maintain a high level of communication (internal and external) regarding activity and account status/development initiatives. Maintain accurate and timely account records

Serve as primary customer contact for assigned sales/account base. Promote and demonstrate productive and positive customer relationships by ensuring friendly, professional, knowledgeable and responsive customer support (lead by example)

Engage in ongoing product and process training as those opportunities become available

Engage in activities to ensure that customer satisfaction is achieved, while maintaining company objectives for success

Build relationships and increase Company visibility through participation in company-sponsored activities, trade shows, and other similar activities where applicable

Responsible for coordinating their own schedules, travel and budget

Perform additional duties that may be assigned as necessitated by business demands

MINIMUM QUALIFICATIONS

Associates Degree in Business or 2+ years of equivalent work experience

Passion for the hospitality industry

Aptitude for Technology

Problem solving and critical thinking is a must.

Energetic, positive attitude, ability to work under pressure while maintaining positive behavior

Ability to work independently or with others in a team environment

Detail oriented, time and resource management skills, organizational and follow - through skills

Computer and software proficiency (Excel, Outlook, Word, PowerPoint, CRM), valid driver’s license

Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.

Next Steps Are you ready to take your career to the next level? Apply today and let's cook up some success!

Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Singer Kittredge Agawam, 100 Bowles Road, Agawam, Massachusetts, United States of America

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