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Inside Sales

The Macomb Group, Cleveland, Ohio, us, 44101

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The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is looking for a full-time Inside Sales Representative with mechanical and industrial piping experience to prepare quotations and manage customer accounts. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry-leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need.

This role requires deeper technical knowledge of the PVF industry compared to counter sales positions. Inside Sales Representatives work directly with contractors and customers to understand project requirements, provide technical solutions, and manage complex orders. The Macomb Group has differentiated itself from competitors by continually expanding our operations to provide unbeatable specialty services, a huge inventory, energy-efficient solutions, and exceptional customer service.

Locations

Nashville, TN

Indianapolis, IN

Raleigh, NC

Akron, OH

Atlanta, GA

Willoughby/Cleveland, OH

Charlotte, NC

Harleysville, PA

Jeffersonville, IN

Columbus/Cincinnati, OH

Carlstadt, NJ

Responsibilities

Responsible for answering phones and managing customer inquiries

Take orders from customers over the phone and provide status updates on previous orders

Prepare detailed quotations and bids for mechanical and industrial piping projects

Provide technical guidance on product selection for commercial/industrial PVF applications

Computer entry and order coordination

Purchasing of non‑stock items and backorders

Coordination of sales orders with warehouse and delivery teams

Build and maintain strong customer relationships

Identify opportunities to upsell and cross‑sell products

Requirements

High school diploma or equivalent preferred

One to two years of related experience and/or training, or equivalent combination of both preferred

Demonstrated trade experience and knowledge of mechanical and industrial piping applications

Experience with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems preferred

Familiarity with plumbing, heating and cooling, or toolmaking is a plus

Able to project professionalism in a fast‑paced environment

Excellent communication, organizational, and computer skills

Motivated team player who takes initiative

Benefits

PTO, paid holidays, birthday off with pay, and jump starts

GM and Ford vehicle discount

Medical – company pays 75% of premium along with a free medical wrap

Free telemedicine with medical enrollment

Dental

Vision

Life Insurance and AD&D

Critical Illness and Accident Insurance

Short and Long Term Disability

401(k) program with a 25% match with no cap!

Our Culture With over 32 locations in multiple states, each branch has created a culture within our company that stems from cooperation, teamwork, and of course the notion that we are BUILT TO SAY YES – not only to our customers but to you as well.

We often gather for company‑provided lunches, sponsor lunch and learn sessions to share our knowledge, and hold customer appreciation BBQs. We have seasonal sports competitions for employees to win prizes and tailgates for football and baseball. We also celebrate you by rewarding work anniversaries, Employee Appreciation Day celebrations, recognizing inside/outside sales leaders, honoring our vets, observing casual Fridays, and much more!

Come join our team and see why our employees love The Macomb way!

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