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Data & AI GTM Operations Manager

Amdocs, Atlanta, Georgia, United States, 30383

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Hybrid Work Model: 3 days onsite / 2 days remote Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Amdocs Data & AI

Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs amAIz Suite AI & Data Platform is a state‑of‑the‑art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward‑thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us! The Opportunity

Amdocs is seeking a Data & AI GTM Operations Manager who will bring scale, discipline, and execution rigor to our Data & AI go‑to‑market engine. This role is responsible for establishing the operating model, planning cadence, metrics, and analytics that enable predictable growth and cross‑functional alignment. As the operational counterpart to GTM strategy, partnerships, solutions architecture, and product GTM, this role ensures that plans translate into execution, progress is measurable, and teams stay aligned as the Data & AI business scales. What will your job look like?

GTM Planning & Operating Rhythm

Own the Data & AI GTM planning process, including annual planning, quarterly priorities, and in‑quarter execution tracking Establish and run a consistent GTM cadence (QBRs, MBRs, forecast reviews, pipeline reviews) Ensure alignment across Sales, Product, Partnerships, Marketing, and Presales Metrics, KPIs & Performance Management

Define, implement, and maintain GTM KPIs across the Data & AI business Drive accountability through clear metrics and transparent reporting Own pipeline analytics for Data & AI across regions, segments, and motions Identify trends, risks, and opportunities to improve GTM performance Partner with Sales leadership to improve pipeline quality, coverage, and predictability Build dashboards and reporting for:

Pipeline creation, coverage, and conversion Partner‑influenced and partner‑sourced pipeline Field activation and asset utilization Forecast accuracy and deal velocity

Cross‑Team Alignment & Execution

Act as the single point of orchestration across GTM functions Drive cross‑functional execution against priorities and remove operational friction Ensure consistency of processes, tools, and definitions across teams Finance & Operations Partnership

Partner with Operations teams across the GenAI and Data organization to align operating models, tooling, and reporting Work closely with Finance (primary partner) on:

Revenue planning and forecasting Budgeting and investment prioritization ROI measurement for GTM initiatives

Identify gaps in process, tooling, or data that limit GTM effectiveness Drive automation, standardization, and scalability of GTM operations Continuously assess what works (and what doesn’t) and iterate GTM processes to improve speed, quality, and outcomes All you need is…

Experience

10+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or Business Operations Experience supporting complex, multi‑motion GTM in a SaaS/ISV or Partnership team Strong background in pipeline analytics, forecasting, and performance management Skills & Attributes

Highly analytical with strong business judgment Operational leader who brings structure without slowing execution Excellent cross‑functional influence and communication skills Comfortable working with senior leadership and executive stakeholders Systems thinker with a continuous improvement mindset Why you will love this job:

Be part of Amdocs’ AI innovation journey! Collaborate with the best and brightest minds across accounts/regions! You will have the opportunity to work with the industry's most advanced technologies! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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