Remote Senior Consumer Experience & Insights Lead

A healthcare company is seeking a Senior Consumer Experience Professional to enhance member interactions and improve overall experience. The role involves analyzing customer feedback and leading strategic initiatives to optimize member satisfaction. Applicants must have at least five years of experience in Consumer Experience or Service Operations and proficiency in Microsoft Office applications. This is a remote position with a competitive salary range of $71,100 - $97,800 annually, along with comprehensive benefits. #J-18808-Ljbffr