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Remote Senior Consumer Experience & Insights Lead

Humana, Louisiana, Missouri, United States, 63353

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A healthcare organization is seeking a Senior Consumer Experience Professional to enhance member interactions and drive improvement across departments. This role requires a minimum of five years in Consumer Experience, proficiency in Microsoft Office, especially Excel, and a passion for customer satisfaction. Responsibilities include analyzing customer data to inform decisions and managing multiple projects remotely. Competitive compensation ranges from $71,100 to $97,800 annually, with additional benefits and a supportive work environment. #J-18808-Ljbffr